Question about HP Wireless Optical Mouse

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My new HP Wireless Optical Mobile mouse doesn't work at all. Same with A MS wireless I tried?

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SOURCE: Can I use a new MS wireless mouse to replace my

I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know.
I use a Microsoft Wired Keyboard...
But Best of luck.

Posted on Jul 21, 2009

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My hp optical wireless mouse is not communicating (compatible) with my hp620 laptop. The mouse is new. Regards, Wamnbugu Ngatiah Kenya


Hi, According to your problem first check the receiver battery and replace with a new battery. Keep the mouse within the range of the receiver. Connect the receiver with system, keep mouse within range and reboot the receiver and system both. If it doesn't solve your problem then go to the dealer or nearest service center for a replace.

May 06, 2011 | HP Wireless Optical Mouse

1 Answer

Hp wireless optical mobile mouse was working before but just didn't work again.


try changing the batteries and use it near the comp
if it still doesn't work try using it on a different surface

Feb 09, 2011 | HP Wireless Optical Mouse

2 Answers

Wireless mouse won't connect hp wireless optical mobile mouse


press the connect buttons on the mouse and the reciever

Dec 27, 2010 | HP Wireless Optical Mouse

1 Answer

I bought the mouse but it does not work. hp wireless optical mobile mouse


Check that the receptor end is firmly placed in the USB port.

Bring the mouse close to the receptor and see if works then.

Check if you put batteries in the mouse.

Check the battery enegy levels.

Aug 16, 2010 | HP Wireless Optical Mouse

1 Answer

Microsoft wireless notebook optical mouse quit working


You may have a bad mouse.

Try the mouse on another computer. Since it's a microsoft product it should install automatically just fine. It'll either work or it won't If it doesn't call Microsoft. The mouse has a warranty and MS will replace it. I was in a similar situation with a MS mouse and they sent me a new device. I did not have to send the bad device in and I got the replacement in a couple of days.

Mar 06, 2010 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Can I use a new MS wireless mouse to replace my existing MS wireless mouse. Currently my mouse and keyboard connect together on the same wireless USB device. Could the new mouse be detected and be used...


I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know.
I use a Microsoft Wired Keyboard...
But Best of luck.

Jul 21, 2009 | Microsoft Wireless Optical Desktop Pro +...

1 Answer

HP wireless optical mobile mouse


Try changing the batteries or charging if it is rechargeable or try re-syncing using the syn button.

Nov 26, 2008 | HP Wireless Optical Mouse

1 Answer

HP Wireless Optical Mouse Fading


Ref wireless mouse. Not sure if you have a solution yet but it seems there could be 2 sources to the problem. First a weak or decaying laser. Second, something you have introduced recently that could interfere with the wireless signal eg mobile phone, another wireless device, cordless phone, telephone wires close to receiver or maybe something else. Not sure what you do if the laser is failing other than clean the lens. You might have to get it checked or try a friends mouse to see if it is better. There s also a setting than can change the sensitivity of the mouse. Have you looked at those settings.

Dec 10, 2007 | HP Wireless Optical Mouse

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