Question about Creative Technology ZEN Stone Plus Black MP3 Player

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My creative zen stone plus mp3 plyr not recognising by computer pls suggest what could be the problem

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Support for zen stone plus on:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16696&prodName=ZEN+Stone+Plus

for downloads of
1. manuals: choose the one for the operating system you are using
2. application: to communicate with your pc
3. firmware: to reinstall your player or to get the latest update
note point 3.: this will erase all the data on your player !

also for
solutions on the knowledgebase listing and: to specify your problem
a recovery tool: to get access to your player again
after a sudden fault, step by step,
up to a total reinstall

Posted on Aug 01, 2009

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Where can i download a software that can reprogram my Creative Stone Plus...my zen stone won't start...


Hello,
See next page for the Zen V Plus:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213
Look under Application for software on the computer and select View Details for more information.
Firmware for the player when it should be working incorrect.

When needing more help, just add a comment in this thread.

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Hi,

Initially, it would be possible that the Zen Stone plus is infected with a virus and your PC's antivirus is preventing access to it. Have you tried a reformat of the Zen Stone plus and or a virus scan?

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

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There is a problem with the Zen Stone family.. I had the same problem.

U can proberly not turn on the player while it's not been recognized in WinXP ?? ( I mean when U plug it out).

Send it to Creative and they'll switch it.

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