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Dvd rom not reading discs

Hi i have a benq joybookr55series.the dvd rom drive is a philipsdvd+-rw sdvd8820.the laptop is over a yr old and i have had problems burning discs and had used various brands of blank discs.i rarely use the drive and now it wont read cd's and dvd's of any description.can u help me please..

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  • Hill79 Dec 08, 2007

    won't read dvds only cds

  • Anonymous Dec 13, 2007

    I have the toshiba satellite a135-s2386, it reads some cd-r's and no dvd-r's and rw's, why?

  • kedarnath Mar 02, 2008

    hi i have problem cdrw/dvdrom is not opening and not reading when phsically open,my laptop model is compaq V2136AP seris plz give me solution

  • emmjclpdm Jul 29, 2008

    somehow the cdvd rom was deleted. The complete drive is missing from the computer menu, i've tried going to device manager and updating, rolledback, and ive even done system restore unfortunatly it didnt go back far enough to when theproblem first started. any assistance would be highly appreciated. thank you



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Did you clean the optical lens? if you do so, then you've got same problem,my suggestion is, you just purchase a new dvd rom drive, because your dvd has optical lens problem. it happened to me a long time ago with my client, what i did i open the laptop then i changed it with a brand new dvd rom drive. If you are going to repair that dvd it is not advisable, it might be back when the same problem.

Posted on Nov 24, 2007


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