Question about Apple iPod touch

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Ipod touch frozen restart help!

My ipod touch just shows the screen with the usb and an arrow to itunes. I have tried restarting it, but it won't work. I tried to connect to Itunes, but there is a password, and I can't get to the password screen. Please help!

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  • 89 Answers

Have you tryed a manual restar to do this you need to hold power and the home button at the same time for at least 10 sec or till the ipod resets hope this helps

Posted on Jul 30, 2009

  • Dajoun Williams
    Dajoun Williams Apr 20, 2014

    thank u so muck omg u where a big help i thought my ipod was done thank u

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1 Answer

Restore software for ipod 16GB touch


i would be checking the usb lead before doing anything or even replacing it with a new one make sure iis securely connected
the cable near the iTunes symbol represents a problem with the cable
and the cd will not not be able to activate without a connection

Connect one end of the USB sync cable to one of your computer's unused USB ports, and connect the other end to the bottom of the iPhone or iPod Touch.


If iTunes does not start on its own, run it using the desktop or Start menu shortcut.

When iTunes starts, you should see an icon for the iPhone or iPod Touch on the left side of the window.


Click "Summary" in the right pane of the window if it is not already active.

Click the "Restore" button to begin the device restoration process.


ITunes displays a message asking if you want to save the contents of the device to your computer before restoring it.


If you have not backed up the device already, click the "Back Up" button.

If you have already done this, click "Don't Back Up."


Click "Restore." ITunes clears the data from your iPhone or iPod Touch and reinstalls the device's original firmware.

The screen of your iPhone or iPod Touch may shut off while iTunes works.


Do not remove the USB sync cable.

When iTunes is done restoring the device, it displays a message letting you know that the device is about to restart.


Click "OK" to restart the device. If you are restoring an iPhone or iPod touch, wait for the "iPhone / iPod touch is activated" message to appear on the screen of the device before you disconnect it from the computer.

You may now restore your backup of the device or remove it from the computer.


hope this helps

Sep 15, 2012 | Apple iPod touch

2 Answers

My son updated my 2g ipod touch on his (older?) computer. It is frozen now & won't go past a screen w/the itunes symbol & the usb plug. It will not restore. I have uninstalled & reinstalled...


  • This isn't an iTunes problem. While the iPod is displaying this logo, you need to plug it in to a computer that has iTunes open beforehand.
  • Try using another computer with iTunes installed, or another USB cable for the iPod. Try to restart by holding the sleep and home buttons for about 10 seconds.
  • If this still doesn't work, take the iPod to your local Apple store, where they can check for any hardware problems that may have occurred.

Jun 29, 2011 | Apple iPod touch

3 Answers

Screen shows usb and Itunes but computer doesnt recognize ipod.


1. Verify if your pc passes the system requirements.
(a) usb 2.0 port
(b) You are running the latest version of itunes

2. Recharge your iPod Touch

3. Check USB connections. Use a USB port that is built into the computer instead of using an external usb hub.

4. Restart iPod Touch. Do the following steps: To restart iPod touch, first turn iPod touch off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPod touch will turn off after a few moments.
Next, turn iPod touch on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPod touch not responding? To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

5. Restart your computer then reconnect your iPod Touch

6. Try reinstalling iTunes. And if this doesn't resolve the issue, you can also try uninstalling iTunes then reinstalling the latest version.

7. Check if there are third-party software that might prevent iTunes from recognizing your iPod touch. Such software may be security software, anti-virus software and webcam drivers. What you can do is adjust the software settings or you may also temporarily disable the software.


If you find this helpful, kindly click the thumbs up button. Thanks! :)


May 23, 2011 | Apple iPod touch

1 Answer

My ipod touch is locked and has a picture of a usb cord an an arr


If it was locked and you donot know the password then the only thing you can do is restore it using dfu mode hold both power and home button until it turns off and restart and show you to connect to iTunes2_bing.gif. Then restore it. Let me know what happened

Nov 28, 2009 | Apple iPod touch Second Gen (8 GB,...

1 Answer

Cannot turn my i pod touch on


your ipod seems to be having problem like damaged system software. you can reinstall your ipod software but will erase anything on your ipod, don't worry you can sync them again. here's how to do it.
make sure itunes is open and connected to the internet.

Hold down your ipod power button, then hold down the home button too, this will force the ipod to restart and in restore mode.
the screen will go dark and restart, now release the POWER BUTTON while still holding down the HOME BUTTON.
It will show an itunes icon and a USB icon saying connect to itunes.
NOTE: you might have to do this procedure many times in order to show the itunes and usb icon.

Now release the HOME BUTTON and connect to itunes, it will erase your ipod and download software from apple to install on your ipod.
this might take some time, wait for it to complete the task and now you are ready to use your ipod again.
Please rate. Thank you

Sep 16, 2009 | Apple iPod touch Second Gen (8 GB,...

2 Answers

Ipod touch frozen restart


Oh well then don't worry my friend! iTunes will reset the iPod first then automatically restore it to the exact state it was when you last sync-ed it! Ah the wonders of Apple eh?!
Hope your iPod's still working enough to be detected by iTunes then, you are good to bo buddy!
Njoy, Cheers!

Aug 05, 2009 | Apple iPod touch

1 Answer

1st generation ipod touch not showing up at alll


Hi jnorte,

Try these steps,

  1. Close itunes and open it up again.
  2. Run software update, and make sure you have the latest software for itunes and the latest firmware for your ipod.
  3. Make sure that the ipod is fully charged.
  4. Disconnect other USB devices from your computer andtry a different USB 2.0 port. Also make sure it is a USB port thatconnects dirrectly to your computer. Not through a USB hub or akeyboard.
  5. Turn off the ipod touch, and turn it on again byholding down the top button and sliding the bar to power off. Thenpress and hold the top button until the Apple logo appears.
  6. Restart your computer, and reconnect the ipod to your computer.
  7. Download and reinstall the latest version of itunes. www.apple.com/itunes
I hope that helps,

Nathan.

Apr 11, 2009 | Apple iPod touch

1 Answer

ITouch stuck and unrecognizable


Sounds like a long shot but it's the only solution I've been able to track down for the oxe8000035 error - try a different iPod USB cable.

Otherwise, it's a trip to the Apple store.

Good luck.

Nov 01, 2008 | Apple iPod touch

5 Answers

Ipod not getting connected to itunes nor getting charged, and please recommend which ipod converter to download. Thank you in advance my ipod is not charged, when connected to a computer


hello!

if your IPod touch is not connected to itunes, please try the ff:

Check the iPod touch Display
-- When you connect iPod touch to your computer, the iPod touch should display an image or message on the display

-- If you do not see any image, check some basic troubleshooting here: http://support.apple.com/kb/HT1737
-- If you see a message on the screen, this indicates that the iPod touch does not have sufficient battery charge to operate and will need to be charged for several minutes before it can be recognized in iTunes.

Verify Windows PC System Requirements

--iPod touch requires iTunes 7.4 or later
Check USB Connections

-- iPod touch requires USB 2.0 to function properly
-- Try connecting iPod touch to a different USB port, preferably a port that is built-in to the computer instead of an external USB hub. Connecting iPod touch to your keyboard's USB ports is not recommended.

Restart your PC

-- In some cases, your computer's USB ports may become temporarily disabled or you may experience other software related issues. Restarting your PC is an easy troubleshooting step that may resolve this issue.

Verify iPod touch Driver/Service Installation

-- iPod touch requires two important pieces of software to operate properly on Windows. First, the driver must be installed; for iPod touch the driver is USBAAPL.SYS. Second, Apple Mobile Device Support must be installed as a Windows Service.

May 08, 2008 | Apple iPod touch

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