Question about Motorola Mobility MOTO Q 9c Smartphone

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What does this error message mean: motorola flash mode bootloader version; boot_c05.05.00r_mpap USB cable connected

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The program of your phone is corrupted. need to be reprogram.go to sevice center.tnx

Posted on Jul 30, 2009

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The MSM 422 Access Point is not booting up, just restarting all the time. This is the error message: CPU: Motorola PowerPC 8241/8245 Version: 5.4 BSP version: 1.3 Bootcode version: 3.0.6 Creation...

I think you need to get the latest firmware and load it. You should be able to stop the bootup as soon as you power it on.
HP Support can be reached at 1-866-my-procurve. Their support group should be able to help out.

Sep 28, 2010 | HP ProCurve MSM422 WW (J9359A) Pre-802.11n...

1 Answer

Motorola flash mode bootloader version; BOOT_C_03.00.00r MPAP usb cable connected ------ thats all that appears on my screen please help

I can help you with your Motorola Moto Q.

What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence.

This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Jun 10, 2010 | Motorola Mobility Moto Q

1 Answer

Boot Loader 03.E0

probably you had pressed the bootloader buttons.
once the phone is diplaying a status message like you are having, it means that the phone is ready to be flashed. if you haven't do anything to your phone after displaying the message, try to remove the battery and put it back on. but if you had this status message during flashing, it will give you the same issue even if you remove the battery.

take care.

Jan 14, 2010 | Motorola Mobility KRZR K1m Cellular Phone

1 Answer

Please guide meto restart the phone how to reboot "bootloader version"

u cant do it by ur own, u need to go to motorola service center to get it a software update

Jun 03, 2009 | Cell Phones

1 Answer

Flash Mode

Sounds like your device is defective and needs to be replaced. Time to look for your warranty info sorry to say

Nov 25, 2007 | Motorola Mobility Moto Q

6 Answers

Motorola Flash Mode - bootloader

Hmm - that kind of message is most likely the basic boot loader in the unit getting activated, this would normally be used in manufacturing to get the 'product firmware' (the programme that makes the product do what it does) into the unit on the production line.

For this to be appearing in customer hands I'd suggest that the product firmware has gotten corrupted. Being unable to run the product firmware the unit is entering it's bootloader and expecting new firmware to be put into it.

Unless your product manufacturer's support webpages have firmware downloadable for the product, along with details of how to do it, then i'd suggest that your unit probably needs the attention of an approved service centre or manufacturer service department.

If the product is still under warranty then the warranty may cover fixing this fault - check terms and conditions and/or contact the manufacturer or the store you bought it from - you may get it fixed free or replaced under warranty by the manufacturer or the retailer.
If it is out of warranty then it may likely cost something to get your product repaired, but it's probably worth making enquiries - a repair may be worthwhile but you'd need to find out cost. It may be worth contacting the manufacturer and asking if this is a known common issue with this product - if it is then they may have put a mitigation plan in place to support users that experience it and if so this may be available even if the unit is out of warranty.

Hope this helps y'all to understand the message you're seeing on the display. Would be interested to hear if you get it sorted.


Oct 09, 2007 | Garmin StreetPilot i3 GPS Receiver

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