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Software not compatible with Vista

I am Admin Assistant and do lot of audio typing. The dictation device we use is Olympus DS3000. Transcription kit comprises DSS Player (Version 6) and RS26 foot pedal etc. We currently have Windows XP. Everything runs perfectly. I am wanting to now type from home on PC and laptop, both of which have Windows Vista. The DSS Player (Version 6) is not compatible.
Is there a patch I can download to enable the DSS Player to run effectively on Vista and if so, will the Olympus DS3000 still be compatible?

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Try running in compatibility mode for the program. Go to the program thru Start menu, then right-click. There you will see the compatibility mode Tab or choose properties.

Posted on Jul 30, 2009

  • 1 more comment 
  • Chandra Sekhar
    Chandra Sekhar May 31, 2011

    Tried as you compatibility mode....player is running, but no sound...only not hearing sound is the problem

  • Juan Carlos Cabrera
    Juan Carlos Cabrera May 31, 2011

    I've done a little more research. This recorder is an older model, means probably no more updates from them. You can try virtualizing the XP machine onto windows vista. Try VirtualBox. The sound files are DSS format, for other approach. Like Using other dictation software, probably have to use a file converter from DSS to WAV or other format.
    The Thing is when using compatibility mode for programs, not always is a warranty for functionality or compatibility. Anyways, if the program is natively compatible, is no need for compatibility mode. Hope I'm of Help!

  • Chandra Sekhar
    Chandra Sekhar Jun 01, 2011

    I tried latest DSS player 7 i.e. compatible for Vista...even also...same problem of no sound
    & search about this problem in internet, & try to install DSP TrueSpeech Codec as per instructions, but not able to per instructions, but no succeed...following procecedure i followed...If u find any solutions regarding this problem, plz mail me the solution ( or

    (1. Open Windows Explore goto C:/Windows/System32 and Rename tssoft32.acm to tssoft32OLD.acm

    2. Click Here to Download tssoft32.acm save in C:/Windows/System32 folder

    3. In Control Panel, go to Add Hardware.

    4. Click Next and after it searches choose Yes, I have already connected the hardware Click Next.

    5. Scroll down to the bottom of the Installed harware list and choose Add a new hardware device Click Next.

    6. Choose Install the hardware that I manually select from a list (Advanced) Click Next.

    7. Choose Sound, video and game controllers from the Common hardware types list. Click Next.

    8. Click on the Have Disk button.

    9. Click Browse

    10. Navigate to the C:/Windows/System32 folder

    11. Choose $winnt$.inf Click Ok. (if you cant find that file try mmdriver.inf )

    12. Click Continue Anyway if you get a warning box.

    13. Select DSP Group TrueSpeech Audio CODEC from the list. Click Next.

    14. Click Next again to install.

    15. Restart if necessary.

    16. Done! Voice should now work if you followed the steps correctly...)



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Hello your foot pedal don't need drivers but you need for sure a transcription software, the pedal will required a program to work together to control your audio files for example you can get a Olympus transcription software that will be compatible with your pedal, at or you also can used

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On the Windows 8.1 Help and Support, search: Windows XP

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The DS-3000 and the software is was shipped will not operate with Windows Vista. The software i suspect you have will DSS Player Pro Release 2 or 3. If you obtain a copy of DSS Player Pro Release 4 you will be able to use the DS-3000 on Windows Vista 32 bit or 64 bit without problem.

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HTML clipboard Olympus AS-2000 is not Vista compatible, you need to upgrade your software, I am not sure which version you have, but I think its version 6 ? You need to upgrade your software from version 6 to 7 (free) and then from version 7 to Standard (also free ) . check your foot pedal if it's RS-23 ( check the back of it ) then you need a new foot pedal ( RS-25 or RS-27 ) , if you have the RS-25 or RS27 you are ok .

Hope this will help

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Make sure you are installing the Transcription version of the software not the Dictation version (Transcription version serial number starts with RTM and dictation starts with RDM). The foot pedal will not work with the dictation version of the software.

Feb 18, 2008 | Olympus DS-4000 Digital Voice Recorder

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Foot switch will not respond.

The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.


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