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Software not compatible with Vista

I am Admin Assistant and do lot of audio typing. The dictation device we use is Olympus DS3000. Transcription kit comprises DSS Player (Version 6) and RS26 foot pedal etc. We currently have Windows XP. Everything runs perfectly. I am wanting to now type from home on PC and laptop, both of which have Windows Vista. The DSS Player (Version 6) is not compatible.
Is there a patch I can download to enable the DSS Player to run effectively on Vista and if so, will the Olympus DS3000 still be compatible?

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Try running in compatibility mode for the program. Go to the program thru Start menu, then right-click. There you will see the compatibility mode Tab or choose properties.

Posted on Jul 30, 2009

  • 1 more comment 
  • Chandra Sekhar
    Chandra Sekhar May 31, 2011

    Tried as you said..in compatibility mode....player is running, but no sound...only not hearing sound is the problem

  • Juan Carlos Cabrera
    Juan Carlos Cabrera May 31, 2011

    I've done a little more research. This recorder is an older model, means probably no more updates from them. You can try virtualizing the XP machine onto windows vista. Try VirtualBox. The sound files are DSS format, for other approach. Like Using other dictation software, probably have to use a file converter from DSS to WAV or other format.
    The Thing is when using compatibility mode for programs, not always is a warranty for functionality or compatibility. Anyways, if the program is natively compatible, is no need for compatibility mode. Hope I'm of Help!

  • Chandra Sekhar
    Chandra Sekhar Jun 01, 2011

    I tried latest DSS player 7 i.e. compatible for Vista...even also...same problem of no sound
    & search about this problem in internet, & try to install DSP TrueSpeech Codec as per instructions, but not able to install...as per instructions, but no succeed...following procecedure i followed...If u find any solutions regarding this problem, plz mail me the solution (sekhar13515@gmail.com or yahoo.com)

    (1. Open Windows Explore goto C:/Windows/System32 and Rename tssoft32.acm to tssoft32OLD.acm

    2. Click Here to Download tssoft32.acm save in C:/Windows/System32 folder

    3. In Control Panel, go to Add Hardware.

    4. Click Next and after it searches choose Yes, I have already connected the hardware Click Next.

    5. Scroll down to the bottom of the Installed harware list and choose Add a new hardware device Click Next.

    6. Choose Install the hardware that I manually select from a list (Advanced) Click Next.

    7. Choose Sound, video and game controllers from the Common hardware types list. Click Next.

    8. Click on the Have Disk button.

    9. Click Browse

    10. Navigate to the C:/Windows/System32 folder

    11. Choose $winnt$.inf Click Ok. (if you cant find that file try mmdriver.inf )

    12. Click Continue Anyway if you get a warning box.

    13. Select DSP Group TrueSpeech Audio CODEC from the list. Click Next.

    14. Click Next again to install.

    15. Restart if necessary.

    16. Done! Voice should now work if you followed the steps correctly...)

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http://www.olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w

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Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

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