Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

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Washer display reads"a problem has been detected with this unit"

I am not able to use the washer. The message remains on the screen and will not reset. Is there a way to reset the washer manually to reset the internal computer?

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Unplug the unit for a minimum of 30 minutes (I always recommend 1 hour) to allow the stored energies to drain from the controller.

This is the only "reset".

Posted on Jul 30, 2009

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    blueextc3221 Jul 30, 2009

    Thats why we're here.

    Thanks for using FixYa!!

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1 Answer

My washer error message unit detect a problem


The most common solution for this message is to turn the machine OFF and then ON. If the error resets, you are done.

However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

  1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.


  2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.


  3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

Mar 02, 2015 | GE Profile WPRE6100G Top Load Washer

1 Answer

Stuck on "problem detected" screen


Hi deejay961...You may want to begin with the following procedures. Please update your post with your results, and if needed, we can progress until we correct your issue....good luck my friend...chris The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature. "A problem has been detected with this unit" will be displayed on the screen. The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control. Solution: 1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT. 2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in. 3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

Aug 23, 2007 | GE WPGT9360EPL Top Load Washer

1 Answer

Whirpool duet washer estimated time remaining flashes h followed by f


FH No water detected entering machine or Pressure switch trip not detected. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.
Or
If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.

Potential Causes

• If there is no water in the unit:
- Make sure that both valves at the water source(s) are turned on all the way.
- Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
- Verify inlet valve operation
• If there is water in the unit:
- Verify Drain pump operation
- Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch

• Verify there is not a siphon problem
• Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
• Check all hoses for possible leaks
• Verify pressure switch operation
• Verify flow meter operation
• Verify CCU operation

Nov 29, 2012 | Whirlpool Washing Machines

1 Answer

I have a kenmore elite quitepak 2 front load washer and the estimated time remaining keeps flashing H F and the machine quits working


Hi

Error code FH appears when No water is detected entering machine or Pressure switch trip is not detected. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed. Press PAUSE/CANCEL twice to clear the display. If there is no water entering the unit then make sure that the inlet valves are working fine. You may need to check the continuity at the inlet valves. If the valves are fine then check whether inlet water hoses as they might be plugged. Also check for inlet water screen at the valve. However, if the water is entering into the washer then the Drain pump might not be working. Also inspect the Pressure Switch hose whether it is in good condition and properly connected to Tub and Pressure switch. Also check hoses for leak and inspect the flow meter. Hope this helps...

Daniel

Sep 18, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

My ge profile harmony washing machine has a message that says "a problem has been detected with this unit."


Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

"A problem has been detected with this unit" will be displayed on the screen.

The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.


GOOD LUCK. TIMOTHY DO 714-334-1998

Aug 04, 2010 | GE Washing Machines

2 Answers

Have a message on GE Profile Harmony washer that say " a problem has been detected with the unit" help?


Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

"A problem has been detected with this unit" will be displayed on the screen.

The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

Jan 15, 2010 | GE WPGT9360E Profile Harmony 4.0 cu. ft....

1 Answer

Wont run


  1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.


  2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.


  3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

Aug 19, 2009 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

2 Answers

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The cold water solenoid valve seems to have failed on you. They're easy to replace and can be purchased at any appliance parts company

Jun 15, 2009 | GE Dryers

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Display panel reads SUDS


The SUDS message relates to overdose of detergent detected during the Wash Cycle. This may signify a bad pump, an extra heavy load, excessive detergent or excessive suds. If too much detergent was used, run the washer through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent. Check the drain hose and make sure it is not plugged or kinked. Good luck!

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