Question about Brother MFC-5840CN All-In-One InkJet Printer

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Brother MFC-5440CN printing business cards

Actually, I have TWO problems! I keep getting a message on the little screen "near empty yellow". There was still about 1/3 of the cartridge left. So, OK, I gave it the benefit of the doubt, I replaced the yellow cartridge and lo and behold I got a message on the little screen "near empty yellow"!!! Why? The next BIG problem. I do business cards for my son's business. I am trying to use the AVERY 8371 card stock, which is an ivory color which is what he wants. I might get one out of 4 pages printed, feeding them one at a time. Sometimes they won't feed and I get a message that I have a paper jam - sometimes the two top cards will just "break" off and it just keeps printing over and over and over on the same two cards. I have wasted more cards doing this - and they are not cheap! I was able to print 600 cards for him a while back - now it won't print properly at all and I am about ready to drop this thing out of a second story window and go buy an HP. My son needs cards, I can't print them, and it is EXTREMELY frustrating! Is there a solution short of getting rid of it? Thank you for any help you can offer and for your time. Waiting anxiously to hear from someone.

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Re: Brother MFC-5440CN printing business cards

I think this is an driver issue. Try updating your driver and see if it works

Posted on Nov 24, 2007

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Are you positive it says the yellow cart is empty? Because that brother printer is designed to say that a cartridge is empty whenever ANY of the color cartridges are empty. Usually it doesn't tell you which one is really empty either. So even if you replaced the yellow cartridge and say, the black cartridge is empty, it still won't let you print until you replace that empty black cartridge, nor will you know which of the cartridges is empty unless you pull them out of the printer and manually check the ink levels.

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Screen reads "Near empty Cyan" but I just replaced the Cyan ink cartridge, its full.

If the firmware update doesn't work, you can reset this error.

Unplug unit. Remove offending cartridge. Plug unit back in, wait until all startup noises have stopped. Open lid and reinstall cartridge. This will solve the fault as long as the sensor is working.

Also, please be aware, you should not have to change a cartridge if it says "Near Empty", only if it says "Ink Empty Magenta".

Also, please make sure none of your other cartridges are empty. I have seen this over and over. Two cartridges empty at the same time, and the person replaces one of them but thinks they actually replaced the other one.

Turn the power off and pull all the cartridges out. Look a the side of the cartridge, you should see a window with a little plastic tab sticking out. This tab should be blocked by a black float inside the cartridge. If you cannot see the float, and the tab is clear with no ink in it and no float tab blocking it, it means the cartridge is empty even if you still see some ink in the bottom.

To be sure plug the machine in without any cartridges. When all the noises have stopped, open the lid and install the cartridges. If you're still getting an error saying either a cartridge is not installed or is empty, then one of your cartridges is empty. Redo the previous paragraph.

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