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Hi! I cannot print from my Lexmark X4270 printer. I got a new computer (an Acer) and ever since then I have been unable to successfully install my printer to my computer. The printer is recognized on my computer, but when I try to print is says there is an internal problem. I also have Vonage and an Embarq modum connected to the computer. Please help if you can! Amy

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  • amerslee0952 Jul 30, 2009

    Hi!



    Okay! I followed your link and could not do anything with the drivers & downloads because it was not bringing up my my Lexmark X4270 Printer.



    When I push print this comes up:



    An error has occurred in the script on this page

    Line: 2032

    Char: 1

    Error: unspecified

    Code: 0

    URL: res://ieframe.dll/preview.js



    I hope this helps you.

    Amy

  • amerslee0952 Jul 30, 2009

    I'm sorry that took so long!!!!!

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  • 453 Answers

I would like to know whether the drivers for the printers has been installed in the new laptop.
If no, I would like you to install the drivers from this link.
http://downloads.lexmark.com/perl/downloads/downloads.cgi

else

I would like to know the exact error message you see on the printer along with "internal error".

Kindly comment.

Posted on Jul 30, 2009

  • Sai Kiran Camsarapalli Jul 30, 2009

    This behavior can occur if any of your hypertext template (.htt)
    files are damaged.

    Resolution
    Try clearing the Cache and the Temporary Internet Files and temp folder. This should help.

    I would request you to run a virus scan in the system. This is not a problem with the printer but a problem with the system you are using. If there is nothing important in the laptop then I would request you to go in for a reinstall of the OS. try to connect the printer when no other third party software is installed. This should help

    There could also be a device/ software conflict. Hence this is the best possible solution for this kind of error.

    Even if this does not help Kindly contact Acer tech support regarding this issue.

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