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Christine Fuller Posted on Dec 20, 2017
Answered by a Fixya Expert

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Balboa panel on Viking aurora hot tub reads HH and then changes to SA when I turn on jets. Then back to SA thenHh. sA sensor just replaced and not fixed

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John B

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  • Expert 45 Answers
  • Posted on Dec 20, 2017
John B
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Joined: Jun 28, 2013
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Hello Christine.

As a warranty technician for both Viking AND Balboa, I think I can help.

:)

SA is telling you that sensor A is defective. You already know this. But it can also mean that the wire is defective or the circuit board itself has failed.

HH means that there is a high temperature problem... or a sensor problem... or some other problem that is in that logic process.

The HH in addition to the SA points to a defective sensor.

First, turn off the breaker.
Second, reverse the two sensors at the circuit board by unplugging them and re-plugging them into the opposite jack. A into B and B into A.
Turn on the breaker. If you have a defective wire or sensor, it will now tell you that Sensor B is defective.

If it repeats that Sensor A has failed, then the issue is your board.

It is always a good practice to replace both sensors together to prevent these types of problems.

If it looks like the board is the problem, call us at 660-263-0984 and I can help you beyond this.

5 Related Answers

Anonymous

  • 248 Answers
  • Posted on Oct 03, 2009

SOURCE: Just drained jacuzzi hot tub and replaced

bleed pump check fuses and connections

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Anonymous

  • 1 Answer
  • Posted on May 19, 2010

SOURCE: pioneer sa-1050 2 burnt resistors, cannot read

the same thing happened to mine. take it your local stereo shop and let them do it. the 2 restiors and a fuse where out on mine and it cost about 100 bucks but well worth it.

Ian  Hot Tub

hot tub plus

  • 77 Answers
  • Posted on Jul 06, 2010

SOURCE: Marquis Hot Tub, Instrument Panels (Balboa

The topside controls aren't fused so the fuses wont be the cause.

It can only be either the PCB, the topside controls, or a bad connection at fault. Check that they are plugged in correctly, make sure that the PCB is configured correctly for your topside controls.

It's rare for both the main and auxilary topside controls to fail. You can try plugging in another main topside control without fully installing it... at least you can then return it (ask whether or not return are accepted, I don't personally accept any returns if parts are specially ordered) if it doesn't cure the problem.

Regards,
Ian.
http://hottub.synthasite.com

Coastsider

Charles East

  • 331 Answers
  • Posted on Aug 30, 2010

SOURCE: We have a Great Lakes spa with a Balboa control

Contact Balboa's Customer support department directly at 800-645-3201, follow the prompts to customer tech support (or press 0 and ask for customer support). You will need to be at the spa, control panel open and ready to read off the chip number, and you will need to be proficient with a test meter (AC voltage). The SN error is related to a bad sensor(s), but can also indicate a failed board. An incorrect sensor set will also create this problem, so confirm you used the exact or compatible replacement. If the SN code issue is no longer a problem, but the spa is still not heating, look and see if the heater led is on. If it is, you likely have some burned relays on the board, which can be replaced cheaper than replacing the board. If you need more help, email me at [email protected]

Anonymous

  • 1 Answer
  • Posted on Nov 16, 2010

SOURCE: My Panasonic SA-HT75 won't read any DVD/CD discs

The laser has failed. They all go this way. Throw it away and don't buy Panasonic next time.

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