Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Light bulb stays on in Kenmore Elite fridge Model # 795.77559600

Just found out this morning that the light bulb in the refrigerator has been staying on. I opened the refrigerator to find the food on the top shelf boiling hot and the light bulb cover melted. I unscrewed the light bulbs as a temporary solution, but would like to have it fixed. Sears "would send a tech out" but will cost us because we are not covered under the warranty anymore. If anyone has a solution, please help. I reported this to the CPSC because this is a SERIOUS fire hazard. I hope that if they get enough complaints, there will be a recall, so please file a report :)!

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I had the same problem with a kenmore elite fridge and recieved the same response from Sears customer service!!! File a complaint with your local BBB. Sears contacted me within the day and sending out a tech at their expense only after the complaint was filed. Good luck. Elana

Posted on Aug 13, 2009

  • davey50 Nov 03, 2010

    Try unscrewing the bulbs(without burning your fingers ) wait a few minutes the plug them back in,,it may reset the puter,,By the way this fridge sucked when i bought it and it still sucks

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I'm sorry yet glad to hear I am not the only one who had this problem! my fridge actually caught fire! The lights apparently had been on all night and by morning when we found the problem it had started smoking and caught on fire. All of our food had spoiled and was very hot to the touch. The original light bulbs are still in it due to the cover melting over it and not being able to come out. I called it into CPSC hopefully they will take care of the problem!

Posted on Aug 13, 2010

  • davey50 Nov 03, 2010

    Try unscrewing the bulbs(without burning your fingers ) wait a few minutes then plug them back in,,it may reset the puter,,By the way this fridge sucked when i bought it and it still sucks

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Posted on Jan 02, 2017

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