Question about Office Equipment & Supplies

2 Answers

I cannot install the print cartridges. There must be a simple solution or something that I am doing incorrectly. This printer is an HP Officejet J 4689 Printer.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 566 Answers

Check this link to HP Support for your printer model (instructions for replacing ink cartriges (illustrated guide), checking ink level, cleaning and aligning print cartrigdes):
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3645081&prodTypeId=18972&supportTaskId=23041

Posted on Jul 30, 2009

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 20 Answers

Tips:

1) Make sure you have the correct cartridges.
2) Remove all the protective plastic and paper from the cartridge.
3) Make sure that the tabs are open to recieve the cartriage.
4) Make sure the nozzles and electrical contact points are facing the correct direction.
5) Replace the tabs to lock the cartridge in place (if necessary)
6) Run a cartridge allignment.

Posted on Jul 30, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My printer only bold


Print head of cartridge needs cleaning. Open HP Solutions Center and look for printing problems and follow instructions to print a test page and then clean the print head if the test shows a problem.
Alternatively, remove the ink cartridge and clean the print head (the rectangular metallic plate with numerous tiny holes on the underside of the cartridge) carefully using a very slightly moist cotton bud. Do not rub hard, just a few gentle wipes.
This problem often occurs when the printer has not been used for some time, or when the cartridge has been incorrectly installed.

Dec 11, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hp officejet v40 printer


I'm not sure if this will help but I aligned my cartridge's 5 times then the red exclamation point light stopped to do this hit the setup key #5 (maintenance) then hit # 2 follow instructions... to print full menu settings ..setup #1 then # 4 follow instructions

Jun 15, 2009 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Printer message is 'remove and check cartridge'. have done that and put in new cartridges but message stays. can print a test page but it will not print anything else


I assume something has happened during a print job and you are seeing this message on the 6110's control panel display. Either there's a "clog" in the flow of ink or an issue with the electrical contacts between the cartridge and the print carriage. Unfortunately, HP.com doesn't list this error message on the web page for 6110 errors.

You can go to the following web page and follow the instructions to clean the electrical contacts I mentioned. The problem you are seeing can also be caused by an incorrectly installed ink cartridge or one where the protective tape strip was not removed before installation.

The latter is likely if you see this error message right after you've put in a new ink cartridge. It's easy to put the cartridge in incorrectly or not to correctly latch it in place. It's also really common to forget to take the tape off before installing the cartridge.

Here's the relevant link:

Cleaning the Print Cartridge

Good luck and post back your results.

Nov 07, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer 4355show in message


may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER

Sep 03, 2008 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Printing is crooked on the page...otherwise prints beautifully


Sounds like the print head / ink cartridge is not seated all the way. Open the door and check it. It also may be the wrong print head / ink cartridge. If you replaced the print head / ink cartridge recently, you may have the wrong one for your device. If it is a off brand or refilled print head / ink cartridge it may be damaged or incorrectly identified.

Jun 11, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP officejet 6110 printer


Open the printer, pull out cartridges and put them back. If this does not work, it means the chipset inside the cartridge is faulty, you will need to replace the cartridge in this case.

Jun 08, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Officejet 5510 - Replacing Ink Cartridge


this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...

1 Answer

HP Deskjet 6980


Take a look to see if the printer Cartridge Carriage belt is hung up
or something else is jambed.

Sep 12, 2007 | HP PSC 2110 Color Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75807 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...