Question about Maytag Neptune MDE5500AY Electric Dryer

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How do you remove the bottom cabinet of a Maytag Neptune Dryer

This is a Maytag Neptune Drying Center, I need to inspect the belt. It is squeaking.

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OR..... you could watch the video...

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Posted on Aug 07, 2009

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The squeking is your idler pully. basically what holds tension on your belt. Easy fix but a bit time consumming. Open your dryer door. There are screws along the inside on the side . youll see them, one side had little platic covers and the other side of it is i believe where the door hinges are. I believe youl will have to remove your door as well. SO take those screws out because its what is holding the front panel. Once you un-screw the screws and take the door off, i beleive you can pop off the panel. Now theres two ways to try to oil the idler pully. the idler pully is the pully with the plastic wheel which has the belt around it. There are 2 ways you can try to oil it. The first way is, if you can see the idler pully and you have access to it so you can spray some lubricating oil in the middle of that plastic wheel. Go for it. Basically the center of the little plastic wheel where it rotates is where you want to put the lubricating oil. But if you cant get to it, you will have to take out the drum. SO here it goes, bare with me. You will have flip the top panel . There shoul be 2 screws on the uper inside corner where the front panel is. flip open the top panel and let it rest againt the wall so it wont fall back down. Then, you will have to remove the belt. It simple but a little tricky. first take a look at how the belt is wraped around the idler pully and the motor shaft pully. Because thers a certain way the belt is wraped in order for the belt to have a firm grip on the drum. SO, once you have observer at how its wrapped around the 2 pullys, lift up on the idler pully with the plastic wheel,( this will take the tension off the belt) then while still holding the idler pully, take the belt off the motor shaft pully. now you have the belt loose. Now lift up on the drum slightly and pull towrds you(it will feel like it doesnt want to pull out toward you but just pull, reason is because the drum is on the rollers and the rollers have a pretty good grip on the back lip of the drum. so once the drum is free, youll see the inside and theres your idler pully with the plastic wheel. Now you can oil the heck out of the centoer of the wheel. once your done oiling it, put back together how you took apart. Make sure the back of drum lip is in the the rollers, and the drum probably has a belt mark on it just line up the belt with the mark and lift up on the idler pully and wrap the belt under the idler pully and onto the motor shaft pully just like it was when you first took it apart. Like i said, if you can get to the idler pully wheel without taking out the drum then spray the heck out the center of the plastic wheel ....i know this was alot but it needed to be said....hopefully this helps you out., but its more than likley your center of your idler pully wheel that needs lubricatind oil.

Posted on Jul 30, 2009


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Your problem sounds like drum rollers have flat spots on them or in need of lubrication
If you have a front loading machine,
Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer.
Be REAL CAREFUL not to knock any of the wires off of the timer switch. Then remove the top of the dryer.
Remove the front of the dryer. This will expose the drum and belt. Remove the drum and belt and this will expose the drum rollers, idler arm pulley and motor.
Now is a good time to check the belt condition for wear.
Be sure to note the route of the belt, this will come in handy when you go to reinstall the belt.
Check your rollers for flat spots, if they have flat spots on them replace them.
If the rollers don't have flat spots on them then they probably only need lubrication. Lubricate the shaft of the rollers with a good grade of machine oil such as 3 in One oil. Reassemble the dryer, plug back in. This should solve your noise problem.
I will include these two websites for parts and further help:
Both also have chat assistance 24/7.
Good Luck,
I hope this helps

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Unplug the dryer.
Open the door.
Remove the 4 visible screws.
Raise the hinge side of the door and remove the door,
The front panel will pull out.
Remove 2 screws on the top right and left of the cabinet just under the top panel.
Raise the top.
You will also have to remove the front drum support. 2 screws right and 2 screws left.

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