Question about Compaq A3000 All-In-One InkJet Printer

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Compaq A3000 Drivers won't install in Windows XP Home

Drivers won't take in XP error message as follows;Trying re-install of software for A3000 Compaq All-In-One Printer/Scanner/Copier

Running Compaq's SP20921.exe driver routine...runs but exhibits error code 0X80040702 with the following DLL files not being extracted and loaded.....pdpinst.dll and inst32.dll

Is this due to some software I have not located and removed or a registry entry I have not located??????

Appreciate any ideas....

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Re: Compaq A3000 Drivers won't install in Windows XP Home

Ths looks like a not properly removed software. What you can do is to remove the software manually by removing all the files and registry keys. But do this at your own risk. I suggest that you do a backup of your computer first

Posted on Nov 24, 2007

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Need a3000 printer driver for windows 7

Im not sure if you can find any driver of that product that is compatible with windows 7.

Cause according to this page, that printer is only compatible with operating system like WIN98, WIN.ME, WIN. 2000 and WIN XP. If you want to know what im talking about. Click the link below.


In that page. Browse down and you will see four kinds of drivers for that product and if you will read the description of the drivers. they are only compatible on the operating systems i mentioned above.

So if you really want to use that printer. I suggest you change your OS to Windows XP which is one the compatible OS for that printer. and if you will need the driver just go to link above and download it.

Hope my solution help. Please give me feedback regarding my solution for your problem

thank you very much.

Jul 02, 2011 | Compaq A3000 All-In-One InkJet Printer

1 Answer

Usb error

To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Jul 23, 2010 | HP LaserJet P2015 Printer

4 Answers

I cant install my lexmark x4270

Hit Start, Run and type Regedit

Find the following HKEY_CURRENT_USER\Software\Microsoft\Windows| CurrentVersion\ Explorer\User Shell Folders

In the right pane - see if these is any entries which has an F or any other alphabelts not C (your OS folder) modify data to C:\

Has worked for me on the same error message

Jan 05, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

New Printer Installation Error

ISSUE: When trying to install an HP LaserJet P2015 printer, a MSVCR80.dll error message is received.
SOLUTION: To resolve the issue, complete the following steps:
  1. Before installing the printer, disable any Anti-Virus and/or Firewall software. To disable the Anti-Virus and Firewall software in Microsoft Windows XP and Microsoft Windows 2000, press the Ctrl+Alt+Delete simultaneously to enter the Windows security screen. Then select Task Manager , select the Process tab, select Anti Virus and/or the Firewall Image , and end process on the software.
  2. Disable XP firewall. To disable the firewall in Microsoft Windows XP, right-click My Network Places , select Properties , right-click Local Area Connections , and then select Properties . Select the Advanced tab and remove the checkmark from Internet Connection Firewall .
  3. If the issue persists, before trying to install the printer, we suggest you complete follow the steps:
    1. For system clean boot to perform, click Start , click Run , type msconfig in the Open box, and then click OK .
    2. On the General tab, click Selective Startup , and then clear the Process System.ini File and Process WIn.ini File , and Load Startup Items checkboxes. You cannot clear the Load system Services and Use Original Boot.ini checkboxes.
    3. On the Services tab, select the Hide All Microsoft Services checkbox, and then click Disable All .
    4. 4. Click OK , and then click Restart to restart your computer.
    5. 5. When the system restarts, click Start , and Printers and Faxes . Delete all the printer icons.
    6. 6. Click Start , click Printers and Faxes , click File , click Server Properties , and then click the Drivers tab.
    7. 7. Select all the printer drivers individually, and click Remove . Remove all the drivers one by one.
    8. Click the Ports tab and delete the listed TCP/IP ports individually by selecting the Port and clicking Delete Port .
    9. Click OK , and then restart your computer.
    10. When the system restarts, begin the installation process. You may insert the installation CD into the CD-ROM and follow the onscreen installation steps to install the printer locally.
      NOTE: Do not connect the printer to the computer until prompted to do so during installation.

Oct 28, 2008 | HP LaserJet P2015dn Printer

3 Answers

Error in Installation CD of HP2015dn

There may very well be a glitch in the HP installation CD. Go to their web site, On the home page, left hand side - middle of the page, you will see a link for software and driver downloads. Click on that and then fill in the blanks on the type of printer you have. It should take you to a page that shows all software available for your printer - including the latest drivers. Once you find the driver(s), you can either download the file(s) to your computer and then do the installation - or just run the installation program from HP's web site (probably the easiest way to do it).

If that does not solve the problem, contact HP Customer Care via email or live on-line chat.

Hope this helps - Ghost

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1 Answer

Compaq A1500 all in one

Did you trying going to printers and setting default printer? Also click online for the Compaq A1500.

Aug 24, 2008 | Compaq A3000 All-In-One InkJet Printer

1 Answer

Compaqa3000 cant install

HP does not currently have a driver release for the Compaq A3000 All-In-One that is compatible with the Windows Vista operating system. You can attempt to find an alternate driver that works but it may cause system instability, if it works at all. I recommend upgrading to a printer with a Vista-compatible driver available because it is the most stable solution.

Jul 05, 2008 | Compaq A3000 All-In-One InkJet Printer

1 Answer

Lost of cd install

Hi aford,

Please copy and paste this URL to download the driver

Hope this will be a helpful to you.

Best Regards,


Oct 24, 2007 | Compaq A3000 All-In-One InkJet Printer

1 Answer

Can't install the driver

Compaq never made a driver for this model that was for Vista. You can try downloading the XP drivers from Sometimes these drivers will work with Vista, sometimes not. If not, Maybe compaq will put out a driver for Vista in the future.

Sep 12, 2007 | Compaq A3000 All-In-One InkJet Printer

1 Answer

Microsoft Windows Vista and Compaq A3000

Onmly Compaq will have the approprive driver download. You are correct to assume a Vista compatability issue- this is becoming more evirdent with many peripherals. By the bye- the printer is of course a rebadged Lexmark or HP or Brother [ can be either] see if you can see which and check the appropriate web site. This site may also be of assistance

Jul 16, 2007 | Compaq A3000 All-In-One InkJet Printer

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