Question about Bissell 1697-7 Powersteamer Pro Deluxe Vacuum

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Bissell Big Green Machine just stopped working in mid-clean. Have emptied tank, rinsed tank, checked belt, checked brush and still nothing. Have even changed outlets. Suggestions?

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The motor could have fried or the wires have been shaken off the motor terminals.

Posted on Aug 01, 2009

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Brushes don't rotate on proheat2X,


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If your machine is turned on and in the upright position yourbrushes will not turn. ... How to Replace the Belt & Brushroll on Bissell ProHeat 2X Series Carpet ... Won't SPRAY solution Rollers spin Fixing Bissell ProHeat Carpet ...

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... bissell pro heat pet 2x and my brushes won't turn or operate... check the belt belts ok brushes won't turn/rotate turn dial on bottom front on the water tank to ...

Feb 03, 2016 | Vacuums

Tip

How To Fix Your Bissell Carpet Cleaner When Solution Doesn't Spray



If you have a Bissell Carpet Cleaner, and you're machine is not spraying water on the floor, there are several things that might be causing this. Here's a list of possible problems that might be causing the machine not to spray water:

It may be a problem with your pump belt. Bissell Carpet Cleaners use a belt that powers the pump to spray solution out. There are also a few other possible issues, but as a Bissell warranty station, the belt going bad out-numbers all other problems.

Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

If your belt is worn out or broken, here's a direct link to that belt on our website:
Bissell Pro-Heat, Pro-Heat 2 6960W Replacement Pump & Brush Belts


Here's a great video that will show you how to check, and replace the pump belt on your ProHeat carpet cleaner:
How To Replace the Bissell ProHeat 2X Carpet Cleaner Belt Video:
http://www.bissell.com/VideoRating.aspx?id=1555

If this was not the problem, here are some other things that you may check:

  • Make sure there is liquid in both the Tank-in-Tank and the SmartMix bottle. Both tanks must contain fluid or the machine will not spray properly.
  • Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
  • Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized and the cap will not make proper contact with the unit. If there is no liquid present, you will need a replacement SmartMix Bottle.
  • Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
  • Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. (Bladder or SmartMix bottle may be empty or the valve may be blocked internally.) Use a soft-bristled brush and hot tap water to clear any debris. Replace autoload assembly or cap/insert if necessary.
  • Check if the small rounded window tabs on the top edge of the Floor Nozzle are locked in their mating slots on the base of the machine, and not inadvertently lifting the tank up out of place.

If these suggestions have not resolved the problem you are experiencing with your machine, you might want take your machine to a local BISSELL Authorized Service Center. I really hope that this information was helpful to you. If you find what's wrong with your Bissell and have specific questions about how you can fix it, please just let me know and I'll be happy to walk you through step by step to fix any problem you may have on your Bissell.

Thanks,

Chris Jones
GoVacuum.com

on Apr 12, 2010 | Bissell 7901-1 ProHeat Scotchgard Upright...

Tip

How To Fix Your Bissell Carpet Cleaner When Solution Won't Spray



If you have a Bissell Carpet Cleaner, and you're machine is not spraying water on the floor, there are several things that might be causing this. Here's a list of possible problems that might be causing the machine not to spray water:

It may be a problem with your pump belt. Bissell Carpet Cleaners use a belt that powers the pump to spray solution out. There are also a few other possible issues, but as a Bissell warranty station, the belt going bad out-numbers all other problems.

Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

Here's a great video that will show you how to check, and replace the pump belt on your ProHeat carpet cleaner:
How To Replace the Bissell ProHeat 2X Carpet Cleaner Belt Video:
http://www.bissell.com/VideoRating.aspx?id=1555

If this was not the problem, here are some other things that you may check:

  • Make sure there is liquid in both the Tank-in-Tank and the SmartMix bottle. Both tanks must contain fluid or the machine will not spray properly.
  • Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
  • Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized and the cap will not make proper contact with the unit. If there is no liquid present, you will need a replacement SmartMix Bottle.
  • Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
  • Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. (Bladder or SmartMix bottle may be empty or the valve may be blocked internally.) Use a soft-bristled brush and hot tap water to clear any debris. Replace autoload assembly or cap/insert if necessary.
  • Check if the small rounded window tabs on the top edge of the Floor Nozzle are locked in their mating slots on the base of the machine, and not inadvertently lifting the tank up out of place.

If these suggestions have not resolved the problem you are experiencing with your machine, you might want take your machine to a local BISSELL Authorized Service Center. I really hope that this information was helpful to you. If you find what's wrong with your Bissell and have specific questions about how you can fix it, please just let me know and I'll be happy to walk you through step by step to fix any problem you may have on your Bissell.

Thanks,

Chris Jones
GoVacuum.com

on Apr 12, 2010 | Bissell 7920 ProHeat Pro-Tech Upright...

1 Answer

How do I clean my Bissell carpet cleaner model 47B2


Hi Susan. Cleaning the machine is easy. You'll need to remove, empty the dirt container, rinse thoroughly. Also, remove and rinse the foam filter.
Please refer to page 7 in the User's Guide for a complete list of cleaning tips.
Here's a quick link to download the User's Guide: http://www.bissell.com/user-guides/?cid=ccsocial


Aug 18, 2013 | Bissell THE BISSELL LITTLE GREEN MACHINE...

1 Answer

It won't spray water out of the floor cleaner but it will out of the upholstery cleaner.


If your machine is spraying through the hose but not to the floor, check to ensure the spray tips at the base near the brush roller are clear. Using a pin or safety pin, **** the spray tips or use a cloth to clean.

You can also try these troubleshooting tips:
- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

If these suggestions do not solve the problem, please have a technician at a local BISSELL Authorized Service Center inspect your machine. BISSELL supports your machine with a one-year warranty for any defective or malfunctioning part.

To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.

Apr 20, 2011 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

Bissell Powersteamer will not eject cleaning solution what can I do to fix it?


Try these suggestions to get your machine working properly:
Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

If these suggestions do not resolve your issue contact BISSELL Consumer Services for further assistance.
1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 02, 2010 | Bissell 1697-7 Powersteamer Pro Deluxe...

1 Answer

Sprayer not working


Try these suggestions to get your machine working properly:

Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

If these suggestions do not solve the problem, contact a technician at a local BISSELL Authorized Service Center inspect your machine.
To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.

Jun 15, 2010 | Bissell 7920 ProHeat Pro-Tech Upright...

1 Answer

Bissell proheat turbo, the brush will not rotate.


Have you check for obstructions on the brush, especially towards both ends of the brush? Check for things like string, tinsel, etc. that can stop the brush from rotating. Check to see if you can turn the brush using your hand but don't force it if it is jammed. If its free of debris and turns with your hand then you have a more severe problem. I don't believe this unit has a belt but hopefully my prior tips will help. Good luck!

Mar 14, 2010 | Bissell THE BISSELL LITTLE GREEN MACHINE...

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