Question about Bissell 1697-7 Powersteamer Pro Deluxe Vacuum

1 Answer

Bissell Big Green Machine just stopped working in mid-clean. Have emptied tank, rinsed tank, checked belt, checked brush and still nothing. Have even changed outlets. Suggestions?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 40 Answers

The motor could have fried or the wires have been shaken off the motor terminals.

Posted on Aug 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brushes don't rotate on proheat2X,


How to Replace the Belt & Brushroll on Bissell ProHeat 2X ...

? 2:11
https://www.youtube.com/watch?v=Jj_43IHz9U4
Dec 28, 2012 - Uploaded by eVacuumBags
How to Replace the Belt & Brushroll on Bissell ProHeat 2X Series Carpet ... How to Replace Bissell Deep Cleaner Pump Belt orBrush Belt - Duration: 1:44. ... Won't SPRAY solution Rollers spin Fixing Bissell ProHeat Carpet ...

Brushes Will Not Rotate Deep Clean Essential - YouTube

? 0:53
https://www.youtube.com/watch?v=gbEXY5jkWSc
Apr 9, 2015 - Uploaded by BISSELL
If your machine is turned on and in the upright position yourbrushes will not turn. ... How to Replace the Belt & Brushroll on Bissell ProHeat 2X Series Carpet ... Won't SPRAY solution Rollers spin Fixing Bissell ProHeat Carpet ...

bissell pro heat 2x brushes wont spin Questions & Answers ...

www.fixya.com > Forum > Tags
... bissell pro heat pet 2x and my brushes won't turn or operate... check the belt belts ok brushes won't turn/rotate turn dial on bottom front on the water tank to ...

Feb 03, 2016 | Vacuums

Tip

How To Fix Your Bissell Carpet Cleaner When Solution Doesn't Spray



If you have a Bissell Carpet Cleaner, and you're machine is not spraying water on the floor, there are several things that might be causing this. Here's a list of possible problems that might be causing the machine not to spray water:

It may be a problem with your pump belt. Bissell Carpet Cleaners use a belt that powers the pump to spray solution out. There are also a few other possible issues, but as a Bissell warranty station, the belt going bad out-numbers all other problems.

Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

If your belt is worn out or broken, here's a direct link to that belt on our website:
Bissell Pro-Heat, Pro-Heat 2 6960W Replacement Pump & Brush Belts


Here's a great video that will show you how to check, and replace the pump belt on your ProHeat carpet cleaner:
How To Replace the Bissell ProHeat 2X Carpet Cleaner Belt Video:
http://www.bissell.com/VideoRating.aspx?id=1555

If this was not the problem, here are some other things that you may check:

  • Make sure there is liquid in both the Tank-in-Tank and the SmartMix bottle. Both tanks must contain fluid or the machine will not spray properly.
  • Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
  • Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized and the cap will not make proper contact with the unit. If there is no liquid present, you will need a replacement SmartMix Bottle.
  • Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
  • Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. (Bladder or SmartMix bottle may be empty or the valve may be blocked internally.) Use a soft-bristled brush and hot tap water to clear any debris. Replace autoload assembly or cap/insert if necessary.
  • Check if the small rounded window tabs on the top edge of the Floor Nozzle are locked in their mating slots on the base of the machine, and not inadvertently lifting the tank up out of place.

If these suggestions have not resolved the problem you are experiencing with your machine, you might want take your machine to a local BISSELL Authorized Service Center. I really hope that this information was helpful to you. If you find what's wrong with your Bissell and have specific questions about how you can fix it, please just let me know and I'll be happy to walk you through step by step to fix any problem you may have on your Bissell.

Thanks,

Chris Jones
GoVacuum.com

on Apr 12, 2010 | Bissell 7901-1 ProHeat Scotchgard Upright...

Tip

How To Fix Your Bissell Carpet Cleaner When Solution Won't Spray



If you have a Bissell Carpet Cleaner, and you're machine is not spraying water on the floor, there are several things that might be causing this. Here's a list of possible problems that might be causing the machine not to spray water:

It may be a problem with your pump belt. Bissell Carpet Cleaners use a belt that powers the pump to spray solution out. There are also a few other possible issues, but as a Bissell warranty station, the belt going bad out-numbers all other problems.

Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

Here's a great video that will show you how to check, and replace the pump belt on your ProHeat carpet cleaner:
How To Replace the Bissell ProHeat 2X Carpet Cleaner Belt Video:
http://www.bissell.com/VideoRating.aspx?id=1555

If this was not the problem, here are some other things that you may check:

  • Make sure there is liquid in both the Tank-in-Tank and the SmartMix bottle. Both tanks must contain fluid or the machine will not spray properly.
  • Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
  • Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized and the cap will not make proper contact with the unit. If there is no liquid present, you will need a replacement SmartMix Bottle.
  • Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
  • Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. (Bladder or SmartMix bottle may be empty or the valve may be blocked internally.) Use a soft-bristled brush and hot tap water to clear any debris. Replace autoload assembly or cap/insert if necessary.
  • Check if the small rounded window tabs on the top edge of the Floor Nozzle are locked in their mating slots on the base of the machine, and not inadvertently lifting the tank up out of place.

If these suggestions have not resolved the problem you are experiencing with your machine, you might want take your machine to a local BISSELL Authorized Service Center. I really hope that this information was helpful to you. If you find what's wrong with your Bissell and have specific questions about how you can fix it, please just let me know and I'll be happy to walk you through step by step to fix any problem you may have on your Bissell.

Thanks,

Chris Jones
GoVacuum.com

on Apr 12, 2010 | Bissell 7920 ProHeat Pro-Tech Upright...

1 Answer

How do I clean my Bissell carpet cleaner model 47B2


Hi Susan. Cleaning the machine is easy. You'll need to remove, empty the dirt container, rinse thoroughly. Also, remove and rinse the foam filter.
Please refer to page 7 in the User's Guide for a complete list of cleaning tips.
Here's a quick link to download the User's Guide: http://www.bissell.com/user-guides/?cid=ccsocial


Aug 18, 2013 | Bissell THE BISSELL LITTLE GREEN MACHINE...

1 Answer

It won't spray water out of the floor cleaner but it will out of the upholstery cleaner.


If your machine is spraying through the hose but not to the floor, check to ensure the spray tips at the base near the brush roller are clear. Using a pin or safety pin, **** the spray tips or use a cloth to clean.

You can also try these troubleshooting tips:
- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

If these suggestions do not solve the problem, please have a technician at a local BISSELL Authorized Service Center inspect your machine. BISSELL supports your machine with a one-year warranty for any defective or malfunctioning part.

To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.

Apr 20, 2011 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

Bissell Powersteamer will not eject cleaning solution what can I do to fix it?


Try these suggestions to get your machine working properly:
Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

If these suggestions do not resolve your issue contact BISSELL Consumer Services for further assistance.
1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 02, 2010 | Bissell 1697-7 Powersteamer Pro Deluxe...

1 Answer

Sprayer not working


Try these suggestions to get your machine working properly:

Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

If these suggestions do not solve the problem, contact a technician at a local BISSELL Authorized Service Center inspect your machine.
To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.

Jun 15, 2010 | Bissell 7920 ProHeat Pro-Tech Upright...

1 Answer

Bissell proheat turbo, the brush will not rotate.


Have you check for obstructions on the brush, especially towards both ends of the brush? Check for things like string, tinsel, etc. that can stop the brush from rotating. Check to see if you can turn the brush using your hand but don't force it if it is jammed. If its free of debris and turns with your hand then you have a more severe problem. I don't believe this unit has a belt but hopefully my prior tips will help. Good luck!

Mar 14, 2010 | Bissell THE BISSELL LITTLE GREEN MACHINE...

1 Answer

My bissell cleaner bottom brushes are not turning and the big tank of water is not working only the small stain tank is working. it is still sucking up the water


Check the brush drive belt has not broken by inspecting from underneath. See the manual pages 21 & 22 for removal instructions. Download a copy from the following link

http://uk.bissell.com/images/UserGuides/9500E.pdf

This may be caused because the pump belt has stretched or broken or the pump is seized and will not turn. Remove the pump belt and turn the pump rotor with your fingers to see it turns freely. If it does then the pump should be OK but the belt may be stretched and will need replacing. If the unit does not spray after changing the belt then clean the spray nozzles at the front of the machine and make sure that water flows to the nozzles OK. You can check this by temporarily disconnecting the nozzles from the plastic pipes.

Main causes for no spray.

Bladder may be empty.
SmartMix Bottle may be empty.
The Filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime.
The Pump Belt may be broken.

2 front jets are blocked. This is a common problem. When the machine is standing for a while the detergent turns to a gel causing the blockage Lay the Bissell on its side then where the water comes out of the jets at the bottom of the machine unblock them using a pin to poke through the hole in the centre.

Try running hot water through the system with no detergent to empty out all the residual detergent. Keep running hot water through the system by pressing the button you press for it to spray the water do this for about 5 mins and keep swapping the water for hotter water as it starts to cool doing this 4 or 5 times might solve your problem if not get the tools out and start looking for the blockage. Do this once a month to ensure that the pipes and jets are kept clean and free of any detergent gel build up.

Nov 13, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

Not finding what you are looking for?
Bissell 1697-7 Powersteamer Pro Deluxe Vacuum Logo

235 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bissell Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Brad Brown

Level 3 Expert

15478 Answers

Jim Thurston

Level 3 Expert

670 Answers

Are you a Bissell Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...