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hi
if yr printer is under woranty u need to do company services system coz i think that u do what as u abov say that u do a initial stape or if yr printer not on woranty and if u know a normal clining system do cline pritner otherwise u need to replace head...
if yr printer show red light blink do press 5sec. then print it..may be it's help u if u have any quary tell me feel free...
Have you tried another SCSI port , another SCSI card , another SCSI drive , swopping if it is card problem or drive or both problem ?.
If you have a spare SCSI hd , plug it in to same port and see if it works . Swop to another port and see if the spare SCSI hd works. Swop to another SCSI card and see if spare SCSI hd works.
All this elimination will narrow down the problem .
SCSI cards are not expensive ,.
old working SCSI hds don't cost you anything if you have them.
Sending out the server for servicing will cost you.
I presume you don't have a maintenance contract for this server .
If you have , get them down to settle it .
If you don't , after you settle this matter , make sure you get a maintenance contract for all your critical servers / equipment.
Maint Contracts seem expensive when nothing breaks down. However , when they do , it makes every worry go away.
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