SOURCE: Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
SOURCE: The player rejects the blu ray dics stating incompatable disc.
Have you upgraded the Blu-Ray software lately? I had to upgrade my older Panasonic 10A that would not play some DVDs. I upgrade it, and now I can play them all.
SOURCE: my samsung ht-bd7200 has suddenly
Hi. Did you perfrom firmware upgrade to this unit? Common issue with this unit is after firmware upgrade the unit were not able to play blu ray disc.
SOURCE: Panasonic DMP BD35 player and it will not play Blu Ray discs
Have you put in the correct region Blu Ray disc ?
Is it all disks not playing ?
Try cleaning the laser head with a cleaning disk.
SOURCE: Region Code unlock for Panasonic "SA-BT737"
hi my panasonic bluray dvd player sa-bt737 is not displaying the picture, the sound is working great but i cant watch the movie even though i can hear what is going on in the movie. it has worked great in the past but i dont no what has happened please help me
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