Question about Office Equipment & Supplies
Keeps filling waste tray with melted ink even though machine is left on 24/7. I cleared the ''ISC fault'' message...now says ''Ink Stick Jam''...
How do I take printer apart enough to clear the entire path for the Cyan Ink Stick?
Here is your problem.
9,005.49: Ink loader fault. The cyan ink melt heater is on, but the ink does not appear to be dripping.
Step Questions and Actions Yes No
1 1. Are the ink sticks all Xerox ink? Go to
Run clearISCfault test to clear the error.
2 1. Manually verify that the ink stick is able to advance in the ink loader chute.
Remove any blockage and/ or replace the ink stick.Run clearISCfault
test to clear the error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run clearISCfault test to clear the error.
Hope this helps
Posted on Jul 30, 2009
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Posted on Jan 02, 2017
You don't have to take all the printer apart just the ink loader. Which is held mostly by the side covers. Get a flat head and break down the peaces left over on the cyan ink and flip upside down the ink loader and that should make it work again with no problem.
Posted on Aug 04, 2009
Tips for a great answer:
Jan 31, 2014 | Xerox Phaser 8500/DN Printer
Oct 22, 2013 | Xerox Phaser 8500/DN Printer
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
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