Question about Russell Hobbs RHOK3123 Cordless Electric Kettle

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Switches off before full boil

My kettle has started to switch itself off about half way to boiling. I switch it back on and it flicks off again after 6 seconds. I have done this a few times and the 6 second delay seems to stay constant. Any ideas please. Roy P.

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  • CrocDundee Dec 04, 2007

    My corded Russell Hobbs kettle, after years of use, now turns off before the water is as hot as it should be.

  • Anonymous Jan 26, 2008

    The kettle switches off before full boil.

    Opened up the bottom plastic cover. Nothing appears burnt.

  • Anonymous Jan 26, 2008

    switches off before boiling



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Look under the kettle at the round circular connector in the bottom. Inside there is a small button that is depressed when the kettle is put on the base. If this is not pushed in far enough it will have problems.

The cause is that after some use the connector in the base plate collapses into the base by 1-2 mm This means the switch is not pushed in far enough.

My kettle had similar issues... I pulled the base plate apart (3 screws I think) and cut a round disk of plastic to lift the connector up by about 1-2mm and then reassembled the base.. No more issues

Posted on Jul 08, 2008

  • tonybeatty Jun 29, 2011

    you might live in a very hard water area. Either move house or use less water or use the microwave. Your kettle's probably fine if it doesnt need descaling. Check this site for hard or soft water areas:
    Tony Beatty



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In my kettle the contacts did not line up correctly. Instead of making good contact they were only partially overlapping like a couple of the olympic rings or a couple of rings from the Audi logo. This resulted in a localized increased resistance and high heat in one of the contact holders which eventually melted the surrounding plastic. At that point the wires going to the element behaved a bit like springs which forced the contact holder further out of alignment until it all became hot enough to trigger the thermal switch.
I fixed it by bending the contact holder, which is fused into the now hardened plastic, to the optimal position and hopefully it will not generate enough heat to remelt the plastic or trip the thermal switch.
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