Question about SanDisk Sansa e250 MP3 Player
My sansa e250 is frozen with the display "Refresh Database" What do I do?
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.
Please RATE my solution at the bottom.
Posted on Nov 24, 2007
I had the same problem so on my birthday my cousin took me to get it fixed. we went to radio shack and they told us to call the san disk company. when we did they told us how to reformat it. it will erase ALL the data, but if you have tried everything else, you have no choice. first turn the power of. if you can't, hold the power button for 15-30 sec. then switch the lock (located on the top of the player) on. then press and hold the rec. button. then plug it into the compeuter and let go of the rec. button. the player should say "recovery mode" and a new file should pop up on the compeuter. click the file ONCE and scroll down to new. once you click "new" another file should pop up. name the file sansa fmt. yes it DOES matter what you name it. then you can unplug the player.
remember it will erase all the data exept the time and date.
hope it works.
Posted on Oct 06, 2008
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