Question about Maytag Neptune FAV6800AW Top Load Washer

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Machine stops and nf comes up with 15 min. left on cycle

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Hi
You have been offered really solid solution for troubleshooting. If you are going to DIY the fix I would only add this.
If you are going to dive in for the DIY fix you will need the Service Manual. Go to the Service Manual link and download the SM. It’s not the best but its a must for troubleshooting. I would only suggest trying to fault isolate the “nf” error code no fill condition error by going into Service Mode and turn on the water inlet valves one at a time first Cold and see if water flows then Hot. I’m an owner and like to use the FAV6800AW Service Mode to fault isolate issues.

You will hear the water valve solenoids turn on (clunk sound) and water will either flow or not. If it you hear the valve open and only a trickle or no water flow then troubleshoot the blockage per the previous post excellent troubleshooting steps. As was stated check those water inlet screens for blockage.

This is from the FAV6800AW/FAV9800AW Service Manual board output test on page 16.
Enter Service mode;
Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. The Console display will show “00”.

Access Board Output Test by pressing the Delicates key, The console display will show “ot”

The lid lock will lock and the Quick Wash LED will be lit.


Now press Spin Only key the Cold Water Valve will turn on. You should here it “clunk” and water should start to flow, if water flow is restricted or you don’t hear the water valve open then troubleshoot the issue per the previous posters solution. Turn off the Cold Water Valve by pressing the Spin Only key or OFF key to back out of Service Mode.

Do the same for the Hot Water Valve by pressing the Normal key while in Board Output Test mode.

From your request for help I’m not sure if you want to DIY the fix. Anyone with basic mechanical skills can do this without using a DVM. Some additional skills are required if you start making resistance checks or 120 VAC checks with a DVM. This is a very easy fix if you have some basic mechanical skills compared to Clutch issues related to dc/UC errors or a possible Control Board issue as a poster just reported with blinking Console LED’s. Post back if you need additional help and someone will chime in. I’m a owner like you and we will try to help you.

I also use this link for parts look up Sears Parts Direct,

If you have to replace the water inlet valve here is the Part Number 25001046 looks like there is a substitution P/N 12002242 . I like AZ as my parts vendor of choice plug that P/N into their price checker for best price. Good Luck…. Rich

Posted on Jul 30, 2009

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HI. You will need to check to make sure that the Water faucets are open fully and, check for kinks in the fill hoses as well. If all is ok in these areas, this will confirm a inlet valve issue. you should inspect the valve in this case.

The water inlet valve can be identified by the water hoses connected to it at the back of the washer. Start by turning off the water supply at the valves on the wall. Disconnect both hoses from the back of the washer. Place the hoses into a bucket and turn them on to confirm that you are getting good water pressure and to clear out any debris from the line.

Inspect the filter screens on both the hoses and the inlet valve for debris build up. If you find any debris, clean it out. Use caution to avoid damaging the filter screens because the screens in the valve are not replaceable.

If debris was not present then proceed to the next step of testing the solenoids. Access to the valve may be easiest by opening the top or the back of the washer, depending upon make and model.

There are two wires connected to each solenoid (aka coil) on the water inlet valve. Label the wires and connections so that you can properly reconnect them later. The wires are connected with slip-on connectors. Firmly pull the connectors off of the terminals (do not pull on the wire itself). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If either is corroded they should be cleaned or replaced.

Use a continuity tester or multimeter to test for continuity. Set the multimeter to the ohms setting X1. Touch one probe to each terminal. A reading of infinity indicates a bad solenoid that must be replaced. Different brands and models will have various measurements, but the valve should show some resistance if it is functioning properly. Test the second one in the same way as the first.

If the solenoid is working properly, but water leaks through the valve even when the washer is off, then the valve itself is the problem. Debris may be preventing the valve from closing. If the valve cannot be cleaned, it will have to be replaced. The valve can also fail mechanically. So even if it passes the electrical test, it may still require replacement. If you have ruled out all other possibilities, go ahead and replace the valve.

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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It stops about 13 minutes from the end of the cycle, right before it spins. It displays NF.


""It stops about 13 minutes from the end of the cycle, right before it spins. ""

NF is no fill for the FAV6800A and FAV9800A are you still having the issue.

To me it sounds like you have two issues
""It stops about 13 minutes from the end of the cycle, right before it spins. "" with no additional info this could be a issue with the Clutch Pulley. Did you take any error codes like DC or UC?

Are you going to DIY the fix or call in a repair service?

Jan 26, 2011 | Maytag Neptune FAV6800AW Top Load Washer

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My Maytag Neptune will not go into the spin cycle, instead the letters "nf " come on the display. What can I do to prevent this and to have the cycle completed?


Bonnie,

NF = No Fill the control board receives signaling for the washer during the water fill cycle. With most cycles the depth of water is around 3.5 inches in the wash basket. I know a Bulky Wash cycle selection will fill the wash tub to a high fill which is about 7.5 inches of water in the wash basket.

Is the washer filling the machine with any water? Do you hear water entering the machine? If you are doing a cold water fill and there is no or very little water in the wash basket with the NF error code. Try a Warm or Hot fill and see if the machine will fill and start the wash cycle.

Assuming you are doing cold water wash loads. You could have a water line block at the inlet screen or a failed cold water inlet valve which will not open. Try the above and let me know the results..........Rich

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In the middle of a cycle, it has stopped and is


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i would check your cold water line
take it off the machine and check the screen as well
no fill means it is timming out waiting for water

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Maytag neptune TL


The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Jun 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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