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Ichanged my propane tank, but I am still not getting any gas to the burners of my thermos proformance gas grill. Why?

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Bad regulator

Posted on Aug 25, 2009

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The grill is too slow when grilling. It doesn't seem to get hot enough


Turn off propane. Disconnect propane tank from barbecue. Open burner valves for about 20 seconds. Close valves. Reattach propane tank. Slowly open propane tank valve. Turn on burner and ignite

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Turn off propane. Disconnect propane tank from barbecue. Open burner valves for about 20 seconds. Close valves. Reattach propane tank. Slowly open propane tank valve. Turn on burner and ignite

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My grill has full propane bottle but doesn't seem to be getting propane! Any help would be appreciated.


Check there is gas at the burners and that the orfices are not block or the burners are bot blocked .

Turn on burners let pressure out of line turn off tank remove gas line then reconnect to tank and turn on tank slowly see if this works

Mar 12, 2012 | Weber Baby Q Grill

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Thermos Grill2GO gets warm but not hot.


Often the problem is pretty simple. I forget to turn off the control knobs when turning on the propane. This triggers the new safety mechanism in the regulators that restricts the gas flow. To re-set, disconnect everything, then reconnect with all knobs in the off position. Turn on the propane at the tank to "pressurize" the system. Sometimes I have to do it twice to get it to work right! If not - I'd suggest you contact customer support at Char-Broil (they make it) and get some tips.

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I have full propane, yet a low flame?


check the burners are not blocked and the orffice , check the reg on the tank giving full pressure

May 15, 2010 | Thermos Stainless Steel Gas Grill

1 Answer

I am not getting gas to the grill burners


Check out the reg could not be passing gas

Jul 05, 2017 | Thermos Stainless Steel Gas Grill

1 Answer

A burner knob somehow melted off and now when I try to light the grill it barely keeps a low flame. Is it a regulator problem? I have a Thermos gas grill with three burners-about 3 years old.


You may have a blockage in the tubes connected to your gas valve. It could be a spider web.
The burners may not be connected to the valve properly.
It could be an overfilled propane tank, and the overfill protection kicked in.
It could be a bad regulator.

Mar 07, 2010 | Thermos Grilling

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Converting Thermos Stainless Grill to natural gas


You have to install a conversion kit for it to work the way you want. The reason is because the orifice in either the valves or the main "jet" that feeds the burner tube has to be changed. Natural gas is really not as efficient as lp gas (propane) because it takes more natural gas to create the same btu output as propane.

In short, your grill will not work if you do not do the conversion. I am including a link that lists the conversion kit for your grill, you can order it there and you can download the assembly manual as well.

Here is the link: http://www.charbroil.com/Consumer/product_detail_e.aspx?ProductID=1723&CategoryID=25

Nov 20, 2009 | Thermos Stainless Steel Gas Grill

1 Answer

My gas grill is not getting gas to the burners.


most likely it is regulator and hose

Jul 29, 2009 | Grilling

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My weber gas grill will not heat up past 300F


Hi John,

I just experienced the same exact problem ! I just bought a brand new Weber E-310 a 3 burner grill.
After I seasoned it up with cooking oil,I turned all the burners to high, opened the tank and clicked electrnic button several times , the grill was on then I went inside, I came out about an half-hour later and it was saying around 275 degrees..
I looked into my manual and there is a gas limit control valve that shuts down gas flow, when it thinks there is too much gas flow.

Sloution;
Turn the propane gas knob to off
Turn the gas grill knobs to Off.
Click the igniter several times to clear out any gas.
Then unscrew the regulator from the tank,( I then blew into the tank hole and regulator),
Screw back on the regulator to the propane tank.
I then clicked igniter again couple of times.
Now open your propane tank.
Then turn on front burner while clicking igniter, this will lite 1st burner.
Then turn 2nd burner on low then to high.
And if you have 3rd burner or more, turn low then to high!

John I did this and my grill went to 600 plus in a few minutes!!

The problem was turning the gas grill knobs on first then opening the tank then lighting...
You have to open propane tank with knobs off, THEN AS SOON AS YOU TURN ON 1ST KNOB, YOU MUST IGNITE ...


Mar 21, 2009 | Thermos Stainless Steel Gas Grill

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