Question about Dell Computers & Internet

Open Question

Trying to set up my wireless keyboard 5000 with a dell desktop computer

Posted by on

  • Anonymous Jun 13, 2018

    Hi Ruby Welday, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    no answers 6 months
    you did not say if it works, at all, or not.
    or what setup means.
    no PC stated, DEL WHAT IS IT , model exactly
    trying what does trying mean?
    new wireless, old, ?
    first is fresh batteries in the keyboard and mouse,
    if new in the box, RTM did you read the instructions first?

    or are you doing advanced setups.
    here are the base setup rules,
    day1. new.
    1: fresh batteries installed.
    2: plug in USB dongle. for new mouse/kbd.
    3: boot PC, if windows (is it or linux?)
    4: boot and get the PC on the internet first.
    if that takes a real mouse and key board to do that so be it. real means USB wired.
    if on the internet then plug and play works
    and finds the new keyboard and start working.



6 Suggested Answers

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: wireless keyboard not functioning

I unplugged the usb connector and took out the batteries for both the keyboard and mouse for 30 seconds. Then I plugged everything back in.

Posted on Jan 11, 2009

  • 1 Answer

SOURCE: Hotkey mode

This just worked for me. Using your PC keyboard, boot up to the PC first and then power up your mac. Hit the scroll lock twice and IMMEDIATELY hit enter. You have to go fast- click-click-click with no hesitation and it works great. I still can't toggle the hot keys to set up my mac keyboard, which I prefer using, but I'm assuming it takes the "right" timing on the keys. I'll keep trying.

Good luck!

Posted on Feb 13, 2009

  • 435 Answers

SOURCE: I have a Microsoft Wireless Desktop Receiver 3.1

I have the same system. Mouse can be ordered, but not easily. Make sure mouse is not working.... i almost made tour same mistake. In my case, the mouse plug (from computer to wireless receiver) had become unhooked. All i could see is that mouse was communicating with wireless receiver but appeared to be frozen. If you can reset receiving channel, and see that receiver acknowledges presence of mouse, you may have my same problem. Also, if you can see that the laser light is working, mouse is probably ok, and batteries are good.

Posted on Feb 15, 2010

  • 76 Answers

SOURCE: where can you buy a replacement usb adapter for a

If this is a bluetooth mouse and keyboard, just exactly what I'm reading and your computer does not have bluetooth built in then this is what you need to buy.

You can get this at your local BestBuys or online.

Don't forget to vote for me, and give me a good rating.

Posted on Mar 25, 2010

  • 4357 Answers

SOURCE: I have a Microsoft wireless desktop 3000 v2.0

There are little connection buttons on the mouse, keyboard, and sometimes the reciever, press those.

Replace the batteries with new ones.

Posted on Dec 09, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Wireless receiver for Microsoft wireless comfort desktop 5000

If you check the exact make in kijiji or craigslist you might find.

Jul 02, 2013 | Microsoft Wireless Comfort Desktop 5000...

1 Answer

Wireless keyboard does not work and it is not the batteries.

Check to see if the network has some other device trying to use the same electronic name. You might need to do the set up all over again.

When all else fails -- in DRASTIC states -- do a computer reset, in system tools -- which resets ALL hardware to factory reset.

Aug 13, 2010 | Dell Inspiron 531s Desktop Computer

1 Answer

Microsoft wireless keyboard 4000 and wireless mouse 5000. Installed software and recognizes mouse and keyboard but only funtion as standard devices, none of the bells and whistles work. open software and...

If you want to check if the software is installed correctly and the keyboard is working fine try using the multimedia key. If you are able to use the multimedia keys for reducing and increasing the volume or mute the sound that means it is working fine.

If you are trying to configure the Favorite keys then you will have to select the buttons from the software and link it to the particular program of your choice.

Open the software application

Select the button that you want to configure

Click on the browse button to select the program of your choice to open with that button.

Jul 21, 2010 | Microsoft Wireless Optical Desktop 5000...

1 Answer

My keybord dont work it is a wireless 5000

Replace the battery/batteries "inside" the keyboard.
Move the wireless receiver "puck" to be closer to the keyboard.

Mar 26, 2010 | Microsoft Wireless Optical Desktop 5000...

1 Answer

Where can you buy a replacement usb adapter for a microsoft wireless desktop mouse and keyboard 5000

If this is a bluetooth mouse and keyboard, just exactly what I'm reading and your computer does not have bluetooth built in then this is what you need to buy.

You can get this at your local BestBuys or online.

Don't forget to vote for me, and give me a good rating.

Mar 25, 2010 | Microsoft Wireless Laser Mouse 5000

2 Answers

Microsoft laser desktop 5000 vs Windows 7

The software might not be compatible. but for you to use the wireless keyboard and mouse you don't need a software just plug the wireless adapter and sync the keyboard and mouse . it will start working

Jan 17, 2010 | Microsoft Wireless Laser Desktop 6000...

1 Answer

Can I make this work with Windows Vista?

  1. remove the battery and try to reset.
  2. enable legacy support for usb from bios settings

Oct 06, 2009 | Microsoft Wireless Optical Desktop 5000...

1 Answer

Dell Wireless Keyboard

Turn your computer off
Put the Keyboard and switch the computer on

Sep 28, 2009 | Dell Inspiron 530 Desktop Computer...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

88 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers


Level 3 Expert

4345 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides