Question about HP PSC 1210 All-In-One InkJet Printer

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Getting error on printer

Getting error check print cartridge Have 2 new cartridges installed.

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Take out the cartridges and Perform a partial reset on the printer.

  1. Unplug the power cord from the unit.
  2. Reconnect the power cord into the unit.
  3. When the lights begin to flash, press and hold the On/Resume and Paper Size buttons.
  4. When only the On/Resume light is flashing, release the buttons. When the On/Resume light is steady, the reset is complete.
  5. Insert the cartridges and try the print job again to see if this step resolved the issue.

Posted on Aug 03, 2009

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Posted on Jan 02, 2017

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I have a lexmark x1240 and just installed a new cartridge. I keep getting an error message that says " print cartridge missing" install print cartridge even though both cartridges are in the printer.


If you insert the old cartridge, does it recognize it? If it does, then it's a problem with the new cartridge. Try to check if you already have taken out the protective tapes out of the cartridge.

If it still doesn't recognize the old cartridge, then it's a problem with the printer.

Nov 29, 2012 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

HP 4015x and I get an insert black cartridge error. Not sure what I should be replacing on it or what to check on the printer.


Thank you for contacting FixYa with your printer inquiry.
This error is most common when your toner cartridge has reached it's end of life. Sometimes it will alternate with "This cartridge has reached a low threshold error" which indicates you can keep printing but need to order a new toner cartridge. See page 155 of your support manual for more on this error.
See page #117 of your user guide for toner installation instructions. http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01295101/c01295101.pdf
If you have installed a new toner cartridge and receive "Remove Shipping Lock Error" that means you have not removed the protective strip on page 118 step #5.
You can order new toner cartridge from HP PartSurfer or retail merchant where printer purchased.
http://partsurfer.hp.com/Search.aspx?SearchText=CB511A CC364-67902 Black print cartridge - Prints approximately 24,000 pages per cartridge CC364-67901 Black print cartridge - Prints approximately 10,000 pages per cartridge
Hope this helps helps. Please keep us updated and remember to rate this answer.

Mar 30, 2011 | HP Laserjet P4015x Printer

1 Answer

10.1000 supply memory error


hi,
10.00X is the error code displayed when
  • Cartridge is not installed correctly
  • Use of refilled cartridges
in your case x is 0 which means that black color cartridge had a problem
problem may persist in slot holding black cartridge and /or in the cartridge

just do steps below

solution 1: check all cartridges are in right slot it is better to remove and fix it again

solution 2:
clean the surface of metal contacts with lint-free cloth
the image below will show metal contacts
c01994458.gif

solution 3: Insert the problem print cartridge into a different slot
Follow these steps to determine if the print cartridge or the slot it sits in is causing the error.
  1. Open the print cartridge door completely.
  2. Press the blue handle on the print cartridge drawer to release it, and then pull the drawer out completely.
  3. Remove one of the non problem print cartridges from its slot.
  4. Install the problem print cartridge into the empty slot.
  5. Install the other print cartridge into the slot of the problem print cartridge.
  6. Close the print cartridge drawer completely.
  7. Close the front access door completely.
  • If the error message persists , replace the problem cartridge with new one(problem is in cartridge)
  • If the error message is gone , contact HP to troubleshoot a faulty slot.
regards,
cseian

Dec 16, 2010 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

10.00.00 supply memory error


The 10.00.00 SUPPLIES MEMORY ERROR is based on the e-label. To clear the error, do the following:
NOTE: If the error occurs, it should appear at beginning of life, causing the error message after first installing the cartridge.
Turn the printer off and on to clear the message.
Put in the old catridge and see what happens.
If OK put in the new one again.
Verify that the print cartridge is a genuine HP cartridge.
Check that the E-label reader is functioning correctly.
Check that there is contact between the E-label chip on the print cartridge and the E-label reader on the printer.
To verify this contact, insert a new print cartridge.
Remove it again.
Check for scratches on the e-label chip and on the cartridge.
If contact is being made, replace the print cartridge (part number: Q2610A).
If contact is not being made, check the toner guides to see if they are in the proper position, or that the cartridge is not damaged.
If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
Turn the printer on again.
If the error does not clear, turn the printer off and remove tray 3.
Turn the printer on and verify if the error clears.
HP has recently discovered that a 10.00.00 Supplies Memory Error can occur when Tray 3 is faulty.

May 06, 2010 | HP LaserJet 2420 Printer

1 Answer

Error Message: ''Remove and check cartidge on right''. It seems like the black cartridge is not connecting to the contacts in the carriage. I bought the printer used and the previous owner had a paperclip...


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue
4186109.jpg

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP Office Equipment & Supplies

1 Answer

I installed new cartridges and printer will not print and the check printing cartridge appears no matter what I try to correct problem. its a psc 1315 all in one. Many thanks and hny. I am referring to the...


Will it print with the old cartridges? Sometimes you get a bum new cartridge. If you don't get the error with the old carts, then take the new ones back for exchange and try again.

Jan 01, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Error 50


Is that an error code "Cartridge Error 50C" ? If so, see below....

Cartridge Error 50C: Your print cartridge has shorted.
1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing - The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing - The color cartridge is not installed (Install cartridge PN 83)

Cartridge Error: Complete the following instructions:
1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

Nov 22, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error 1681 more than one Cyan cartridge installed


Dear all,
To fix this problem, first check which ink blinks, then replace it with new one. If this does not fix your problem, here are possibilities: carriage part error, logic board error. Be careful of short circuitry problem in this case. It may harm other electrical part

Regards,

Related Topic at:
Canon Inkjet Printer Forum

Sep 06, 2008 | Canon PIXMA IP5200 InkJet Photo Printer

3 Answers

My Lexmark is X6100 Series - Cartridge Error 50C consult user guide


Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)

Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

Jan 14, 2008 | Lexmark X6170 All-In-One InkJet Printer

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