Seagate halts backup

Connect the external drive to a different computer, and try to copy a few files to it. If you still get "I/O Error", then the unit has malfunctioned.

did you install the enhanced drive as instructed
if not don't complain

HI,
Seagate Diagnostics for Mac Software:
Designed to check the overall health of your Seagate FreeAgent Go for Mac and FreeAgent Desk for Mac drive. Please Follow instruction.

http://www.seagate.com/support/downloads/item/seagate-diag-mac-master/

http://knowledge.seagate.com/articles/en_US/FAQ/207851en

Thanks,
Mac Support

I suggest you contact Seagate support via www.seagate.com. It may take a few days for them to respond. If they haven't answered after say 3 days, repeat the request. Please have the model number and serial number of your disk to hand. You need to more specific about the description and name of your product than you have been here - I believe from my readings that Seagate's GoFlex range is huge. Also your computer's operating system and possibly the manufacturer and model of your computer. How are you connecting the drive to your computer (ie which interface are you using) ? On the form describe the issue in as detail as possible. (copy and paste what you have written here). You could also try browsing the Seagate website for ages or joining the Seagate community, and searching that, or posting your problem there.
If you have a GoFlex net, this might be informative:
http://knowledge.seagate.com/articles/en_US/FAQ/214495en
If relevant see section 7 of this
http://www.seagate.com/docs/pdf/en-US/whitepaper/ug-goflex-home-us.pdf

ALWAYS keep BACKUPs of data that you cannot afford to lose, in case of events like this.

2.May.2014

If by "quick connect" you mean the Thunderbolt adapter, this driver link may help:
http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/backup-plus-desk/thunderboltwin-master-dl
For other software and drivers for this model, see the main link:
http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/backup-plus-desk/#

did you install the software included on the seagate?
if not install it and you can setup the back up/schedule.
or you can use windows backup to schedule backups to the seagate drive.

Hi,
Have you tried uninstalling your seagate free agent software, restarting your computer and installing it again?

Yours is purely an operating system and /or hard disk problem ok. If you have the Recovery cd, try running it if not you will have to reformat your hard disk and re-install the operting system. It's a painful thing to lose some very important files. I suppose too that you must have a backup of your vital files. So go on with the reformation and your will come back alive ok. Good luck

Hi there. This would be an actctual manufacturing fault. I would strongly suggest that you copy/backup all the files you want to keep, from that hard drive, to another one. Then, if it's still under Warranty from either the shop where you bought it, or still under warranty from Seagate themselves, you can send it back to be fixed, or get a replacement. If it's not under warranty, then you could always take the external case off the hard drive and see if it's something you could repair yourself. Either way, as I said, I would still strongly suggest you copy/backup any files that you want to keep.

Tim

Hi omega_1_80, two things come to mind. I gather you used the data cable from the MSI system when you switched to it. Try connecting a new data cable (80-pin) in your system. Set the bios to Auto for the PATA 160 drive. If the drive still seems funny turn off S.M.A.R.T. See if these suggestions help.

Good luck omega_1_80!
Mike