Question about Microsoft Xbox 360 Console

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Disk drive door stuck, won't close.

Why somebody tried to steal my xbox360, and dropped it,now my disk drive door won't close, it's stuck?

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If your warranty is already voided then you could try openning up your xbox and then openning up your dvd drive and just see what its getting jammed up against

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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I switched disk drive from 360 to 360 and now it wont play dvds someone please help!!


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A dvd is stuck the door wont open


Remove the top cover.

There will be several screws holding the top on. Remove all and slip the top cover backward to remove.

This will expose the internal system. You will see the disk inside under the laser disk reader.]

You will see a gear the drives the sliding disk holder/loader. This is the part you see come out of the door onto which you place the ****. Roll the gear with your finger and the holder will move. Keep going and the disk will come out as normal. Remove the disk and try to plug the unit in and press the close button. The unit may close as per usual. If not rotate the gear again until the holder goes full back inside. Again try to plug in and press open. It may start working. If not is had problems.

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My xbox disc drive keeps opening and closeing and wont let me play games


you will need to open this drive and clean the drive belt, or the tracks the tray use as they may be gummed up and dirty.
Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

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Your disk drive shutdown, you will have to open up the xbox, unplug the disk drive then plug it back in.

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