Question about Dyson Vacuums
If your brush roll is not spinning properly it can make the vacuum hard to move on the carpet
Posted on Dec 08, 2017
There should be a height adjustment for carpet. Try adjusting it higher
Posted on Dec 07, 2017
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Posted on Jan 02, 2017
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
Posted on Aug 11, 2009
Two possible solutions come to mind. First off, there is a clog in your hose. If you have another vacuum, try using the hose on that one to **** it out.
If that doesn't work, you may need to have the clutch replaced. Check your warranty. The clog wont be covered, but the clutch will be,
Posted on Oct 08, 2009
Hi its Darran at Dyson.
It sounds as though the internal hose underneath the machine has twisted slightly. With the machine switched off, lay it on its side and look at the base. You should be able to see a small corrigated hose. Simply twist this a quarter turn clockwise which hopefully will allow the head to adjust again.
If you are still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
SOURCE: dyson dc23 lost suction
Hi there, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your DC23, but I'm sure we can help. If your vacuum doesn't seem to have as much power as it should do, this is likely to be due to a blockage in the Turbine head, wand or hose. In addition to this, the filter may need washing.
To check for any blockages, please follow the steps shown in our online Support guide:
In normal use, we recommend washing the filter at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filter to dry completely before replacing it.
I'm confident this will resolve the issue, but if you'd like further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on Dec 07, 2012
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