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Dyson dc25 brush head will not go completely down to floor

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Vac Belts
  • 701 Answers

SOURCE: My dyson DC17 makes a loud noise when i tip the

Loud noises are usually caused by worn belts, unbalanced roller brush or debris in the roller brush. Check these things. Here is a link to the belt you need:

Dyson DC17 Replacement Belt

Posted on Nov 28, 2009

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SOURCE: The carpet brush on my

Next to the power switch is another button, this switches the brushbar on and off. The brushbar can be turned off for hard floor surfaces so as not to scratch them

Posted on Oct 25, 2010

DysonInfo
  • 107 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My brush bar wont engage

    Hi there,

    I'm sorry to hear you're having difficulties with your DC25. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our guide:

    http://www.dyson.com/support/help.asp?article=1156&product=DC25-ALLFLOORS

    Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.

    By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Sep 06, 2011

    doobla77
    • 51 Answers

    SOURCE: how to blow up a mattress with a Dyson dc25

    the Dyson upright does not have an exaust outet you can plug a hose into to blow up the mattress, I had the same problem and Dyson told me that basically you can't reverse their vacumme cleaners to blow up mattresses etc.

    Posted on Jan 26, 2012

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    1 Answer

    My Dyson Dc25 brush head will not drop down to the floor when released with the toe bar.


    your bar guide has come out of the slide its just above the red pedal

    May 10, 2017 | Dyson Vacuums

    1 Answer

    Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


    I can think of three things that could be wrong.

    The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

    The internal drive belt is worn, or the nylon bush that it runs on.

    The clutch is worn out.

    The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
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    2011-09-29 · Want to watch this again later? Sign in to add this video to a playlist. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright ...
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  • Mar 18, 2016 | Dyson Vacuums

    2 Answers

    My dc25 brush will not spin when i clean the floor


    Hi Raymond, it's Jack at Dyson.

    Like many Dyson vacuums, DC25's cleaner head includes a sensor which shuts of the brush bar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or hair from around the brush bar and endcap, you should be able to reset the machine as shown in our video guide below:


    The brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing it. Once it's reassembled, plug it in, turn it on, recline it and press the silver brush control switch (next to the red on/off switch) twice.

    If you'd like some further help after giving this a try, you're welcome to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a repair or a replacement part is needed, we can also confirm if your machine is within the Dyson guarantee period.

    Feb 26, 2015 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    My dyson dc25 brush is not spinning what is the problem


    Hi there, it's Jack at Dyson.

    DC25's brush bar is engineered to shut off for protection if something jams it. Once you've checked the cleaner head for any obstructions, and removed any threads or hair from around the brush bar, you should be able to reset your machine as shown in the video guide:


    Please note, the brush bar will never rotate when the machine is standing upright. Make sure you recline your DC25 into the normal vacuuming position before testing it.

    I'm confident this will resolve the issue, but if you do need further help, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Sep 27, 2014 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Dyson dc25 floor part will not ****


    Hi Mike, it's Jack at Dyson.

    The cleaner head has to form a close seal with the floor surface for high pick up. Just placing a hand under the cleaner head will not cover the entire soleplate, and therefore you won't get an accurate impression of the suction power.

    You can test it by turning the machine on, reclining it into the vacuuming position, turning off the brush bar using the silver brush control switch (next to the red on/off switch), then placing the cleaner head onto a sheet of newspaper or something similar. You will see the paper seals closely with the soleplate.

    If you're still concerned after you've tried this, please get in touch with us directly. Our experts are on hand to help, and you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Jun 30, 2013 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Dyson brush wont turn


    Hi There is a reset switch on your Dyson that needs to be pressed when something gets stuck in the brushes. The reset switch helps protect the motor that spins the brush from damaging if something gets stuck inside the brushes. There is a little red pole that sits up behind the brushes on the vacuum head, I believe it's on the left side of the floor head as if you were behind the machine vacuuming. Try pushing this reset switch first.

    Oct 08, 2012 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Dyson dc25 off button won't turn off, brush button won't engage brushes


    Hi ... did u get this fixed cos mine is the same hve to switch off on the wall?

    Sep 22, 2012 | Dyson DC25 All Floors Bagless Upright...

    2 Answers

    Hi, i took apart filters to clean in my dyson dc25 and put it back together as said...and now its making a highpitch whinning sound


    Hi its Darran at Dyson.

    It may be worth taking the filter in the ball out and putting it back making sure it has clicked back into place securely.

    If you need advice on this, please visit our website at www.dyson.com and click on the support section.

    Alternatively, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

    Apr 15, 2010 | Dyson DC25 All Floors Bagless Upright...

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