Question about V.Smile V-Motion Active Learning System

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Vtech system is 1 1/2 years old and the system won't turn on by power cord or batteries. If there is no fix I would like to know where to send it to get fixed.

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Unfortunately, there are nothing but broblems with all V-Techs.

I have gone through many MANY tries to get anything out of them as I had gone through 3 Vsmiles and 4 Vsmile protables within 6 months time.

You have gotten a lot of use out of yours!
They all end up with the same problem - first they stop recognizing games - then wont even power on at all.

I have Emailed them NUMEROUS times and have had no luck.

I will never buy - nor recommend V-Tech as long as I am alive.

Each time - I ended up acting unethically as them, and "purchased" a new one and "returned" the old one. If you have some spare time - just do a quick google search, and you'll find pages and pages of similar occurances.

Its hard to give a kid a gift, then not have it work after 1 day of use :D

Here is the contact info

Good Luck!!

P.S. Most legit companies will not service electronics like this out of warranty anyway.

Thanks for using FixYa - please accept this answer to remove it from the work queue.

:)

Posted on Jul 29, 2009

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