Question about Kenmore 44102 Front Load Washer

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I have a kenmore 44102 front load washer that will fill up and drain but nothing else.

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It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.

If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

If you have any questions, please let me know. I hope this helps you.

Posted on Jul 29, 2009

  • Jeff Rockwell
    Jeff Rockwell Jul 29, 2009

    Oops! I thought this was a top loader at first. I guess it pays to READ.

    If a front loader will only fill and drain, it may be your motor control unit (MCU) or the drive motor. The first step in troubleshooting this problem would be to check all the electrical connections between the drive motor and MCU. Sometimes the connector plugs can become loose due to vibration. Unplug each connector one at a time and check for any signs of corrosion as well. The motor and MCU are accessible by removing the back panel of the washer. The motor is directly under the wash tub, while the MCU will be located along one of the interior cabinet walls along the bottom of the washer.

    Usually problems of this type are associated with an error code. Are you experiencing any?

    Next, check the continuity (resistance) of the motor windings and interconnecting cabling between the MCU and drive motor. There should be a tech sheet inside your washer behind the lower kick panel in the front. If not located directly behind the panel, it will be affixed to the one of the interior cabinet walls. The tech sheet will show the wiring diagrams and troubleshooting steps involved. I apologize, I do not have these steps memorized.

    NOTE: In the majority of the cases I have experienced, the MCU fails.

    If you have questions, please let me know. I hope this can help you.



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