Question about Dyson Vacuums

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Hi I have a dyson cinetic big ball . I accidentally picked up a piece of small metal chain and it gave of a rubbery burning smell , I have cleaned the brush bar and check it all over . Do you think it's ok to use again or have I caused damage

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  • Dyson Master
  • 46,364 Answers

We have no idea if you hurt it or not and trying it will do not more to it .

Posted on Dec 04, 2017

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6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: DC 07 BRUSH BAR DOES NOT TURN BELT OK

Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

Posted on Dec 23, 2008

  • 1 Answer

SOURCE: DYSON MOTOR BRUSHES

how do I change the carbon brushes in a dc07, I have removed the brush units from the motor

Posted on Jan 18, 2009

galati2k
  • 281 Answers

SOURCE: Smoke and bad smell coming from the base

you need a nw belt but before you change the belt clean the burnt rubber off the motor shaft or your new belt won't last

Posted on Apr 04, 2009

  • 2 Answers

SOURCE: motorized brush bar not turning on Dyson Vacuum

Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.

Posted on Oct 04, 2009

  • 3 Answers

SOURCE: Dyson DC14 Brush Bar won't turn

You don't need to take it for repairs, I just corrected the same problem on the phone with a tech. Have the head on your lap, make sure the end nearest the little belt has the rounded side of the bar facing you. The squared off end faces towards the machine. Place your left hand pointy finger under the bar (the 2 inch bar next to the little belt) and lift up, while finessing the loose end of the bar into place, with the rounded part still facing you. Then it sort of snaps into place. Now, replace the face plate. In the upright mode, starting at the carpet dial, switch the dial back and forth between carpet and bare floor, ten times. (the tech actually referred to this as re-setting the vac. LOL) Plug the vac in, incline the hand, and start. It should work. It didn't for me the first time and made a horrible sound. That meant I had to go and repeat the process again, but lo and behold, IT WORKED! When in doubt, call the tech and don't let them get away from you; have them stay on the line until the problem is resolved.

Posted on Oct 10, 2009

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This video shows clearing a blockage, but it does explain the hose section.

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Dyson cinetic big ball beater brush not working


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

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Sep 05, 2016 | Dyson Cinetic Big Ball Animal Bagless...

2 Answers

The seals on my dyson ball have broken loose in a couple of spots and prevents the ball from rolling freely


How old is your Dyson?
I suggest you contact Dyson Support directly to see what they can do for you. Make sure to have your model number and Serial number handy when you contact them.
Here's the link to their main page; once there, click on "Support" Dyson vacuum cleaners fans heaters accessories spares official site

Jun 17, 2016 | Dyson Cinetic Big Ball Animal Bagless...

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Blow by , on canister


Hi Eddie, it's Jack at Dyson.

I'm sorry to hear you're concerned about your Dyson canister, but from the information you've provided I'm not clear on exactly which part you think may not be sealing correctly.

The quickest way of resolving this would be to call our experts directly so we can help further. If a repair or a replacement part is needed, we can confirm whether this would be covered under your Dyson warranty.

You can reach us by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.

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Dc54 is a floor model and not sucking well, have cleaned everything, am I missing something?


DYSON DC54 Cinetic with No Loss Suction Technology ...

? 3:06
www.youtube.com/watch?v=uATJ_CWbpoo
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Just bought and used but very hot is that normal


Hi Daun, it's Jack at Dyson.

Let me reassure you that it's normal for your Dyson Cinetic Big Ball to generate heat in use. You'll notice the exhaust air exiting the outlets in the ball shell feels warm - this is because it's just passed through the motor, which is also housed within the ball.

Like most Dyson vacuums, the Dyson Cinetic Big Ball is equipped with a thermal cutout, which would shut the machine down for protection if it actually started to overheat. Ordinarily this would be due to a temporary blockage, which should be easily resolved.

I hope this information answers your question, but remember our experts are on hand to help if you need further assistance at any point. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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