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Does a software program called HP Photosmart for Media Center exist. I think I accidently deleted a program under this name. I cannot open Media Center and a MS crash report is then sent.

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IT comes with your HP printer if you have the HP printer and have the cd/dvd which came with your printer then put it in the Cd/DVD rom and install it. I hope it will help you. thanks

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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Can't fax because the fax log is full and want to know how to erase


HI...............
How to Delete a Fax Log History on an HP????

The HP printers come with the HP Solution Center software. The software allows you to adjust settings, transfer images, send a fax and make copies right from the control center instead of using the printer control panel. When you make a fax, receive a fax or block faxes, a log is kept in the HP Solution Center. You can use the software to view faxes and delete a fax log history.
Difficulty:Moderately Easy Instructions

    • 1 Open the HP Solution Center by clicking the "Start" button. Navigate the mouse to "Programs" and click on "HP" to open the drop-down box. Click on "HP Solution Center." If you have the "HP Solution Center" icon on the desktop, you can click the icon to open the software.
    • 2 Click on "Settings." A drop-down box will open up. Click "Fax Settings and Setup," which will open another drop-down box. Click "Fax Log," which will open the fax log window.
    • 3 Read the "Sent Log," which is the first tab on the window. The information will tell you the date, duration of the fax, name of the fax, fax number, how many pages and the status.
    • 4 Click on the first fax in the log to highlight it. Click "Delete" at the bottom of the window to delete the fax. Continue this step for each fax until every fax you want deleted is gone.
    • 5 Click on "Received Log" and delete each fax. Click on "Blocked Faxes" and perform the steps again to delete each of the faxes in this log that you want to delete.

HOPE THIS SOLUTION WILL HELPFUL TO YOUGOOD LUCK.................




Sep 24, 2011 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Want to instol new hp printer ,i want to get rid of old one


Unplug old one and plug in new one. May need to insert cd. Go to control panel, printers, right click old printer and select delete

Jun 16, 2011 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Had to install a new harddrive on my HP computer, while installing the HP J4580 software I had a power failure.....rebooted and uninstalled (using the control panel uninstall) the J4580 software. NOW when...


it's sure that the hp j4580 entries are still existing in the computer if the installation was done with the cd-rom then please do the following steps: insert the cd-rom into the computer do not auto-run the cd go to the hp cd icon in my computer right click on cd icon then click on open then look for folder named util under util right click and open folder ccc then under ccc you will look for a file l3 uninstall or uninstall.l3 right click on it and click on open then disconnect the usb cable from the printer(in case it is a wired installation) go on selecting the files that the uninstaller will show then do not restart then go to the control panel go to add or remove programs remove the hp softwares if exists(hp j4580 required software,hp solution centre,hp imaging device,hp customer participation program,shop for hp supplies,etc.. ) then go the start icon go to the run option enter "regedit" then registry opens up click on h-key local machine select software then select hp printer entires that are highlighted then delete them from the registry restart the computer then download the fresh version of j4580 from hp.com then install the software the issue will be resolved for a software download install: go to the folder where the downloaded version is saved then right click on the software and click on `run then close the folder then go the temp folder by writing the command in the run box %temp% then look for a folder that starts with the name"7z........." open that folder then look for util folder then the steps mentioned above will be done please try this and the issue will be resolved if the issue remains unresolved please revert back

Dec 22, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I accidentally deleted my hp director icon from my computer i dont know how to restore my hp director


Hi,

If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop

Click on START button
click on MY Computer
OR
Open MY Computer icon from Desktop

Open Local Disk C:\
Open Program Files
Open HP Folder
Open Bin Folder
You will find a file by name HPDIREC
Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )

Close the window and you will find the HP Direct icon on desktop

If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system
Download

*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center

Oct 21, 2010 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Program name?


If you have the disk chuck it in and take a look at the 'utilities' available to install. If you don't have it, browse to the HP website, go to 'support' and enter the model number - there will be a load of drivers and applications free to download.
Best of luck
AlB

Jul 26, 2009 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Problems with HP Photosmart C6280 All-in-one Printer


Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
  2. Click Scan Settings .
  3. Click Scan to... Setup .
    NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
  4. Click each program to include on the Scan To Destination list. Figure 2: Add destinations c01404190.gif
  5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
  6. Click OK .

Jun 23, 2009 | HP Photosmart C6280 Printer

1 Answer

An error occured during the installation of the


Step one: Uninstall the All-in-One software Even if the installation failed, some HP software components might have installed on the computer. Follow these steps to use the Windows Add or Remove Programs tool to uninstall the software.
  1. Disconnect the USB cable from the product.
  2. Click Start , and then click Control Panel .
  3. Click Add or Remove Programs . The Add or Remove Programs window opens.
  4. In the Currently installed programs list, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software 9.0
    • HP Imaging device functions 9.0
    • HP Customer Participation program 9.0
    • HP Solution Center 9.0
    • HP Photosmart Essentials 9.0
    If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
    • HP Imaging device functions XX
    • HP Customer Participation program XX
  5. Click Change/Remove , and then follow the on-screen instructions to uninstall the software.
    NOTE: If a prompt displays asking you to remove shared files, click No . Other programs that use these files might not work correctly if the files are deleted.
  6. Restart the computer when prompted to do so.

Apr 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

How to uninstall the HP Solution Center & other software


Start - control panel - add and remove programs - DELETE PROGRAM

Mar 14, 2009 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

No HP devices detected. HP Solutions Center will close now.


Try a complete uninstall:

Unplug the USB cable from your PC.
[If it is a WinVista Operating System Then in Go to Start> Control Panel> Programs and features delete all the entries you see for HP.( If it promts a restart do not restart now)
Rest all steps wil be same as winXP]

If it is a WindowsXP Operating System then:

Go to Start> Control panel> Add or Remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.

After all restart the computer.

And if possible download the software from HP website:

For WinXp:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-2&lc=en&dlc=en&cc=us&lang=en&os=228&product=3192753

Then click on download only and then follow the on screen instruction to install the All-In-One, ONLY PLUG THE USB CABLE WHEN PROMPTED DURING INSTALLATION.

Fo WinVista:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-2&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3192753

Then click on download only and then follow the on screen instruction to install the All-In-One, ONLY PLUG THE USB CABLE WHEN PROMPTED DURING INSTALLATION.

Let me know if any problem.

Good Luck

Sep 13, 2008 | HP Photosmart C4280 Aio Printer

1 Answer

HP Photosmart C7280 All -In_one---can't get it to scan


1. Tried opening HP Solution Center
2. Try scanning using the solution center
3. If you still unable to scan using the HP Solution Center try to check if there is Digital Imaging Monitor in the lower part of your screen. If you can not see it download the scan diagnostic utility.
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=oj-45265-1&jumpid=reg_R1002_USEN
Note : do not save the software. Just run it. If it still unable to solve your problem.
4. Click on start and go to control panel. Under control panel go to scanners and cameras. Try testing the scanners and cameras. If it works try restarting your computer and then try to scan.
5. Try to scan using a shorcut from the hp software. Right click on MyComputer and open it. Open C drive and go to ProgramFiles. go to HP and then go to bin folder. Under bin folder look for hpqscnvw.exe and try scanning using the software. If you are satisfied using the program you can put a shorcut of it in your desktop. If you are unable to scan using that program.
6. Uninstall the software using the CD. Do not use the uninstall button on the cd software. Once the installation screen would come up just click on exit. Open MyComputer and then explore the CD software. Under the CD look for the "util" folder and under it look for "CCC" folder. If you are connecting the printer using a usb cable unplug it. Then uninstall the software using the Uninstall l1, l2, l3 and l4. After uninstallation put a check mark on restart later and click ok.
7. Close all the programs you have open.
8. Click on start and then Contro Panel. Go to Add/Remove Programs. If there is an entry for the printer software uninstall it. After uninstalling it close the programs being opened.
9. Click on start and then Control Panel. Go to printers. If there is an icon for the printer delete it. Right click anywhere in the printer folder screen and then select server properties. Click on port tab. If you see their a port for your printer delete it. Click on the driver tab. If you see their a driver for the printer delete it.
10. Close all the programs.
11. Remove registry entries for the printer
11a. click on start and then click on run. Type in there regedit.
11b. create a back up registry by right clicking on computer and select export. The file name for the backup registry should be HPBackUp and save it on your desktop.
11c. After creating a backup registry. Delete printer entries. Click on the computer. Then Press and hold CTRL button and then f. A new window would open up. Make sure that in that window only the first and last option have a check mark. On the search box type in their printers. and then press enter. It will search for printer folder and under printer folder if you see there an entry for the printer delete it. Keep searching "printers" folders until you have completely remove the entry for the printer.
12. Download the software of your printer in the website. www.hp.com/support
13. Install the software again
14. Try scanning afterwards using the HP Solution Center

Aug 10, 2008 | Office Equipment & Supplies

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