Question about OKI MICROLINE 490 Matrix Printer

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I have a OKI Microline 490, it prints spine labels for the library. A label stuck between the roller and (I think) the platen. The sheet fed labels jam because of the label stuck to the platen and roller. How can I get them off. Roller does not come out like the old fashioned typewriters. looks like the whole top or shroud has to come off.

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This web site http://my.okidata.com/PP-ML490.nsf?opendatabase
should walk you through the steps to clean the platen. I am almost certain that you can remove the knob and clean it. Good Luck

Posted on Jul 29, 2009

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