Question about Garmin nuvi 265 Car GPS Receiver

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Nuvi 265t: no sound or bluetooth after update

There is no sound or bluetooth on my nuvi 265t after firmware update. I've reinstalled the firmware, forced hard and soft resets but to no avail. Any recommendations or sources for older firmware would be appreciated.

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  • dr_stuff Sep 09, 2009

    Excellent - thanks for the help. I contacted Garmin support and they sent me a copy of the previous software version via e-mail. very professional and helpful once I got to the tech team (as opposed to the 1st line who instructed me to perform a reset etc.)

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Your last upgrade fail.
Load V5.00, wich install the bluetooth driver.
http://www.garmin.com/software/nuvi2x5_regionfileonly__500.gcd
Load this one to your nuvi F:\GARMIN\ and rename to GUPDATE.GCD.
After disconnect your nuvi from PC and downgrade firmware test bluetooth and sound. Then retry to update (Manual as above __530, WebUpdater or Garmin-Website).
Good Luck

Posted on Aug 15, 2009

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OK I found a solution on this link, tried it and it works fine. Voice and Bluetooth restored perfectly:

http://www.poi-factory.com/node/20663

Thanks to guys on this site and to the genius who provided the info on the link

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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Garmin Nuvi 650


1. Browse here and install the latest version of WebUpdater:
http://www8.garmin.com/support/collection.jsp?product=999-99999-27

2. Turn on your Nuvi, press view map, press speed, press and hold the middle of the speedometer (the circle that says 0.0mph in it). After five seconds (maybe a bit longer), the engineering menu will appear.

3. Press "Next" five times (once for each page). You will arrive at the "Bluetooth Status" page.

4. Press "Clear". Confirm by pressing "yes".

5. Press "Updt PR". Confirm by pressing "yes".

6. This probably did _nothing_ for you, but to be thorough, I've included the steps.

7. Connect the Nuvi to your computer. Run the webupdater and if the latest version is already detected on your Nuvi, simply proceed and browse the list of further updates.

8. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR skip to step 10 below, otherwise complete your fix with the next step, step 9.

9. If the "Bluetooth Firmware Update..." (or similar text) appears in your list, select this update and agree to term of service, and have the updater load the firmware onto your device. Unplug your device. It should powerup automatically. Power off. Power back on. Your BT should be back in business. Do NOT continue with the next steps. You are done.

10. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR in the list, then you need to remove the offending update that is making WebUpdater believe that your Nuvi is up-to-date.

11. You can access the Nuvi by clicking on "My Computer" and double clicking the Nuvi link.

12. Click the "Garmin" folder.

13. Click the "RemoteSW" folder.

14. DELETE "006B055301.GCD". This file will be one of two GCD files in the directory: <DRIVE>:\Garmin\RemoteSW. The file without the "Date Modified" is the original firmware. The other file is the new firmware that the Nuvi believes is installed. By deleting the newer of the two files, WebUpdater will see that your Nuvi is out-of-date. Return to step 8 to continue your fix.

This should resolve all permutations of this nasty bug.

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2 Answers

I updated my nuvi 265T, now no sound, long load times and extremely short battery life. Can I go back and un-update?


same here, I talked to tech support and they said I will have to send it to their kansas office and they will give me a new one.

Oct 15, 2009 | Garmin nuvi 265 Car GPS Receiver

1 Answer

Downloaded and installed Bluetooth firmware update - Won't Pair


I recommend rerunning the webupdate software available below, which was updated March 30, 2010. Run through the update steps again.

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin 265WT WebUpdater to replace its firmware / system software.
After successful webupdating, a hard reset is often helpful at this time, too.

I hope that helps.
_____________________________
Nuvi 265WT Manuals here.

Sep 09, 2009 | Garmin nuvi 265 Car GPS Receiver

1 Answer

Just bought a garmin nuvi 265t. Sound and blue tooth not working


i have same problem. volume goes out - often with bluetooth connection. i THINK it THINKS I'm making a phone call so automatically mutes. Checking MUTE on or off does not work. Seems that if I power down and up, or best yet power down for a bit - volume is restored and bluetooth link (which sometimes disappears) enables again.

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2 Answers

Garmani nuvi 780 freezes on "updating bluetooth firmware 0%" when turned on


Worked for me but not sure why, I had the same problem of freezing when updating Bluetooth firmware on a Nuvi 770. I chose to reset all user data (press lower tight hand of touch screen while powering on) and next reboot it updated firmware sucesfully. No idea why this worked.

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1 Answer

Garmin nui 360


Please tell me what the version of bluetooth firmware is showing up in your unit. You can access this by pressing the wrench symbol, then the gear symbol, then "about". The latest bluetooth version is v3.4. If it shows up as 0.0, then you need to reflash the bluetooth firmware.

One note: Everytime you update the bluetooth firmware, it erases your pairing information with your phone, so you will have to re-pair your phone with your Nuvi.

Best wishes,
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Bluetooth enable


The complete solution - user reset is NOT necessary:

Whenever I purchase a new electronic device, the first thing I do is update the firmware. This has me in a bind in this case.

I updated my Nuvi firmware, then my BT firmware.

A few days later, I got the "Enabling Bluetooth" hang. I followed the advice on this page, but "Bluetooth Firmware Update" would not appear in the webupdate list.

1. Browse here and install the latest version of WebUpdater:
http://www8.garmin.com/support/collection.jsp?product=999-99999-27

2. Turn on your Nuvi, press view map, press speed, press and hold the middle of the speedometer (the circle that says 0.0mph in it). After five seconds (maybe a bit longer), the engineering menu will appear.

3. Press "Next" five times (once for each page). You will arrive at the "Bluetooth Status" page.

4. Press "Clear". Confirm by pressing "yes".

5. Press "Updt PR". Confirm by pressing "yes".

6. This probably did _nothing_ for you, but to be thorough, I've included the steps.

7. Connect the Nuvi to your computer. Run the webupdater and if the latest version is already detected on your Nuvi, simply proceed and browse the list of further updates.

8. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR skip to step 10 below, otherwise complete your fix with the next step, step 9.

9. If the "Bluetooth Firmware Update..." (or similar text) appears in your list, select this update and agree to term of service, and have the updater load the firmware onto your device. Unplug your device. It should powerup automatically. Power off. Power back on. Your BT should be back in business. Do NOT continue with the next steps. You are done.

10. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR in the list, then you need to remove the offending update that is making WebUpdater believe that your Nuvi is up-to-date.

11. You can access the Nuvi by clicking on "My Computer" and double clicking the Nuvi link.

12. Click the "Garmin" folder.

13. Click the "RemoteSW" folder.

14. DELETE "006B055301.GCD". This file will be one of two GCD files in the directory: <DRIVE>:\Garmin\RemoteSW. The file without the "Date Modified" is the original firmware. The other file is the new firmware that the Nuvi believes is installed. By deleting the newer of the two files, WebUpdater will see that your Nuvi is out-of-date. Return to step 8 to continue your fix.

This should resolve all permutations of this nasty bug.

Oct 28, 2007 | Garmin Nuvi 660 GPS Receiver

2 Answers

Bluetooth enabling


The complete solution - user reset is NOT necessary:

Whenever I purchase a new electronic device, the first thing I do is update the firmware. This has me in a bind in this case.

I updated my Nuvi firmware, then my BT firmware.

A few days later, I got the "Enabling Bluetooth" hang. I followed the advice on this page, but "Bluetooth Firmware Update" would not appear in the webupdate list.

1. Browse here and install the latest version of WebUpdater:
http://www8.garmin.com/support/collection.jsp?product=999-99999-27

2. Turn on your Nuvi, press view map, press speed, press and hold the middle of the speedometer (the circle that says 0.0mph in it). After five seconds (maybe a bit longer), the engineering menu will appear.

3. Press "Next" five times (once for each page). You will arrive at the "Bluetooth Status" page.

4. Press "Clear". Confirm by pressing "yes".

5. Press "Updt PR". Confirm by pressing "yes".

6. This probably did _nothing_ for you, but to be thorough, I've included the steps.

7. Connect the Nuvi to your computer. Run the webupdater and if the latest version is already detected on your Nuvi, simply proceed and browse the list of further updates.

8. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR skip to step 10 below, otherwise complete your fix with the next step, step 9.

9. If the "Bluetooth Firmware Update..." (or similar text) appears in your list, select this update and agree to term of service, and have the updater load the firmware onto your device. Unplug your device. It should powerup automatically. Power off. Power back on. Your BT should be back in business. Do NOT continue with the next steps. You are done.

10. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR in the list, then you need to remove the offending update that is making WebUpdater believe that your Nuvi is up-to-date.

11. You can access the Nuvi by clicking on "My Computer" and double clicking the Nuvi link.

12. Click the "Garmin" folder.

13. Click the "RemoteSW" folder.

14. DELETE "006B055301.GCD". This file will be one of two GCD files in the directory: <DRIVE>:\Garmin\RemoteSW. The file without the "Date Modified" is the original firmware. The other file is the new firmware that the Nuvi believes is installed. By deleting the newer of the two files, WebUpdater will see that your Nuvi is out-of-date. Return to step 8 to continue your fix.

This should resolve all permutations of this nasty bug.

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