Question about Dyson Vacuums

2 Answers

Dyson V-6 filter is missing. Can you send us another? Filter has always been loose and dropped out many times before. Thank You, Mike Clifford...7743 Highwood Ave La Mesa,CA91941...619-670-7475

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 141 Answers

Hello, Mike!

Sorry but that's something FIXYA can't do... you need to deal directly with DYSON CUSTOMER SERVICE
1 (844) 679-1647

FIXYA is all about information on and for many devices, topics and your service questions.

Anthony

https://www.dyson.com/contact.aspx

Posted on Dec 02, 2017

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

  • Expert
  • 33 Answers

Mike, You might want to remove your post. This isn't a replacement part page. You just posted your info for everyone to see. Just sayin'

Posted on Dec 02, 2017

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: How do I remove the washable filter to clean it on my Dyson bagless vacuum?

As you are looking down at the base of the machine (viewing from the front) you will notice a yellow button on the right side just inside of the the wheel area. push up the button to release the casing that holds the hepa filter and the spongy filter. You can see a diagram on your machine which shows this process. After you take the casing from the machine, the round housing which houses the 2 filters will come out of this casing as you pull it off. You can grab the spongy filter and pull it our of the casing. Rinse both filters as shown in diagrams on the side of the casing. Do not use soapy water, just warm water and squeeze out the spongy filter after each new soaking. Let the filters dry for 12 hours and then replace in your unit and enjoy the refurbished air movement. It does suggest that you clean these filters every 6 months. 

Posted on Aug 09, 2008

  • 909 Answers

SOURCE: how do you open this to clean filter, which they recomend to do every 6 months..

goto www.dyson.com and you can get a step by step instructions and even download a manual for your DC14.

Posted on May 01, 2009

  • 1 Answer

SOURCE: Cleaning the filter on the Dyson DC17

The fliter is under the canister. Take it off as if going to empty the dirt out. There is a cap that lifts up to clean the filter. I washed mine and let it dry (it took almost 3 days) before replacing it.

Posted on May 09, 2009

ukvacfan
  • 328 Answers

SOURCE: My dyson animal works wonderfully well without the

It needs a new filter or the filter needs washing.

Posted on Jul 25, 2009

DysonInfo
  • 107 Answers

SOURCE: Does my Dyson Animal vacuum have a hepa filter?

The HEPA filter is not a cleanable item. The pre-motor filter is the washable one.

Posted on Nov 30, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How do I dismantle my Dyson DC58 to clean all filter etc


Hi David, it's Jack at Dyson.

We'd advise against dismantling DC58 any further than is shown in the User guide. This could cause damage to your machine not covered under guarantee - meaning any replacement parts needed could be chargeable. However, you can wash the lifetime pre-filter following the steps shown in the video below:

We recommend washing the filter at least once a month, using cold water without detergent. Make sure the filter is totally dry before replacing it, which could take at least 24 hours.

To clean any fluff or debris from the mesh shroud, press the red bin base release catch once to open the bin base. Then with the base still open, press the same red catch firmly a second time:

dismantle-dyson-dc58-clean-all-filter-m43difmpidfjgfho0k5c5fgh-2-0.jpg

You can use a dry cloth or a soft brush to remove any debris from the mesh shroud.

It's normal for harmless static to cause fine dust particles to cling to parts of the bin, cyclone pack and behind the mesh shroud. This dust will not affect performance as the airflow doesn't need to pass through this. You should find tapping the cyclone pack gently when emptying the machine will help dislodge any clinging particles.

I hope this helps, but for further advice you can call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dec 08, 2014 | Dyson DC16 Root 6 Bagless Handheld...

Tip

Dyson DC08/08T/19/19T2/20/21/29 - Washing the filter


To wash the pre-motor filter in your Dyson DC08/08T/19/19T2/20/21/29, please follow the simple steps shown in the video below. This procedure applies to the following Dyson variants:<br /><br />DC08 - Origin, Animal, Allergy, Carpetpro, HEPA, Base, Toolkit, DC08i, Standard.<br />DC08T - Origin, Allergy, Carpetpro, Complete, Animal. <br />DC19 - Toolkit, Allergy, Comet Exclusive, Plus Tools, Precision. <br />DC19T2 - Multi Floor, DC19T2i, Animal. <br />DC20 - Origin, Allergy, Animal, Stowaway Blitz It. <br />DC21 - Stowaway Motorhead.<br />DC29 - Exclusive, Allergy Parquet, Allergy Parquet Plus, Origin, All Floors, Allergy, Allergy Complete, Animalpro, Origin Plus.<br /><br />The filter should be washed every 3-6 months using cold water. Always ensure the filter is totally dry before refitting it - this may take up to 24 hours.<br /><br />For further help and advice please visit <a href="http://www.dyson.com/">www.dyson.com</a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="TIsdhNkiIQs&feature=relmfu"><br />

on Jun 22, 2011 | Vacuums

Tip

Dyson DC08/08T/19/19T/20/21/29 - Washing the filter


To wash the pre-motor filter in your Dyson DC08/08T/19/19T2/20/21/29, please follow the simple steps shown in the video below. This procedure applies to the following Dyson variants:

DC08 - Origin, Animal, Allergy, Carpetpro, HEPA, Base, Toolkit, DC08i, Standard.
DC08T - Origin, Allergy, Carpetpro, Complete, Animal.
DC19 - Toolkit, Allergy, Comet Exclusive, Plus Tools, Precision.
DC19T2 - Multi Floor, DC19T2i, Animal.
DC20 - Origin, Allergy, Animal, Stowaway Blitz It.
DC21 - Motorhead.
DC29 - Exclusive, Allergy Parquet, Allergy Parquet Plus, Origin, All Floors, Allergy, Allergy Complete, Animalpro, Origin Plus.

The filter should be washed every 3-6 months using cold water. Always ensure the filter is totally dry before refitting it - this may take up to 24 hours.

For further help and advice please visit www.dyson.com and click on Support.

Dyson Customer Service


on Jun 22, 2011 | Vacuums

1 Answer

How do you clean the HEPA filter on the Dyson DC14 Animal Vacuum


Hi there, it's Jack at Dyson.

DC14 has two filters, a pre-motor filter and a post-motor filter. Both are engineered to last the lifetime of the vacuum in normal use, but only the pre-motor filter requires maintenance.

We recommend washing the pre-motor filter at least once every 3-6 months using cold water without detergent, as shown in the video below. Always ensure it's completely dry before replacing it - this could take at least 12 hours.

The HEPA post-motor filter does not require any maintenance. We advise against attempting to wash or clean it in any way as this could cause damage. It's normal for the filter to discolour over time, as it's engineered to capture the carbon dust from the motor brushes. This will not affect performance.

I hope this helps, but if you'd like any further information you're welcome to contact our experts directly at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 11, 2014 | Dyson Slim DC18 All Floors HEPA Bagless...

2 Answers

Flashin red light with 2 flashing green lights. Filters are clean and dry. Unit just not working


  • According to the service manual if all three lights are blinking this mean one of two things.
  1. The filter is missing or improperly fitted --- Try removing the filter and replacing it and double check everything real well.
  2. The other thing it states is charging fault --- remove the appliance and refit it again.
  • If you do both of these and them lights continue to blink there is more than likely a charging fault be it the battery has gone bad or the charger has gone bad. I have dealt with Dyson on several occasions and they do have some decent customer service. Dyson offers a full 5 year warranty on their products. http://www.dyson.com/homepage.asp if you contact them and tell them your problem they will helps you find either a place close bu to take it to or a place to ship it to. I believe that Dyson pays for shipping as well.

  • Let me know if you have something else to add to the equation. I always come back if a customer needs additional help.

  • If you have any comments please feel free to leave them here.
  • Hope this helps and thank you for using FixYa.

Regards,Tony

Oct 03, 2011 | Dyson DC16 Root 6 Bagless Handheld...

Tip

Dyson DC07 - Washing the filter


To wash the pre-motor filter in your Dyson DC07, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC07 variants.

The filter should be washed every 3-6 months using cold water. Always ensure the filter is totally dry before refitting it - this may take up to 24 hours.

For further help and advice please visit www.dyson.com and click on Support.

Dyson Customer Service


on Jun 22, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I have a dc14 that cuts out after five mins even if just stood still i have no blockages it will switch back on after 30 mins any ideas


Hi there,

I'm sorry to hear you're having difficulties with your DC14. Like most Dyson cleaners, your DC14 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. Although I note you've already checked for blockages, I'd recommend following the steps shown in our online guide linked below, just to make sure you haven't missed anything:

http://www.dyson.co.uk/support/help.asp?article=626&product=DC14-ANIMAL


The correct way to wash the filter is shown in the guide linked below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 12 hours.

http://www.dyson.co.uk/support/help.asp?article=1942&product=DC14-ANIMAL

By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Sep 12, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

DC07 works very well but cuts out after about 8-10 minutes. will restart after a time. This m/c belongs to an elderly blind friend. Looking forward to your comments. Mike


Hi Mike, I'm sorry to hear your friend is having difficulties with their DC07. Like most Dyson cleaners, DC07 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This may be due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide: http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 12 hours. By clearing any obstructions and washing the filter, you should be able to resolve the issue without further assistance. However, if you've followed these steps and are still concerned, or if your friend would prefer to speak to someone in person for guidance, it's probably best to get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone and recommend the best course of action. Kind regards, Jack Dyson Online Customer Support

Aug 29, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My dyson has lost virtually all suction. I have removed all removeable parts to check for blockages and can't find any. I have washed the filter as well. When I turn the hoover on and put my hand over...


Hi there,

Sorry to hear you're having difficulties with your DC14. The 'plop' sound you describe may be the relief valve activating because the cleaner is still blocked. Although you've already checked for obstructions, you may find it helpful to do so again following the steps shown in our online support guide, in case you've missed something:

http://www.dyson.co.uk/support/help.asp?article=626&product=DC14-ANIMAL


You might also want to take a look at the video linked below to check you're washing the filter correctly. This should be done at least once every 3-6 months. Use cold water without any detergents, and always ensure the filter is totally dry before replacing it - this may take up to 24 hours.

http://www.dyson.co.uk/support/help.asp?article=1942&product=DC14-ANIMAL

Hopefully, by clearing any missed obstructions, and checking you've washed the filter correctly, you should be able to resolve your issue.

If you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week.

Kind regards,

Jack
Dyson Online Customer Support

Aug 17, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Each time I vacuum, animal hair and dirt collect on the Hepa filter of my Dyson Animal. It is about 5 years old. I have already replaced the Hepa filter about a month ago.


Hi there,

Sorry to hear you're having difficulties with your DC14. If dirt and pet hair are collecting on your HEPA filter, the pre-motor filter may be incorrectly fitted, or missing from your cleaner. To check the filter is correctly fitted, please see our online support video for this cleaner:

http://www.dyson.com/support/help.asp?article=1461&product=DC14-ALLFLOORS_US


If the cleaner has been used with the pre-motor filter missing, it's probably best if you get in touch with us directly, as the cleaner may have been damaged.You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Aug 08, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Vacuums Logo

Related Topics:

24 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18408 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...