Question about HP Officejet Pro K550 InkJet Printer

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The HP Officejet Pro K550 printer is connected to my printer. Another computer uses this printer via a network router. Suddenly the networked PC can only print in BEST mode even though my printer has the DRAFT setting. The networked printer does not have the option to choose DRAFT. What happened and how can i fix it?

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  • 40 Answers

Re-connect to your printer,

Posted on Jul 30, 2009

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Re-install the printer
A number of things such as updates, restarting the router etc etc will have caused it to do this.
3 ways of doing it:
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If you printer has the optional Jetdirect print server istalled and you have a wireless router, then to configure this printer for your wireless network, please click on this link and follow my instructions.
http://www.fixya.com/support/r3559242-setting_up_hp_jetdirect_print_server_p

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Follow these steps to add the HP product to the list of devices.
  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), and then click All Programs .
  2. Click the HP folder.
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No connection ref hp officejet pro 8500 a909a


How are you connecting to the printer (over the network or a direct USB connection)? If you are using a USB connection, try a new cable or plugging into a different USB port. If you use a USB hub, try a direct connection.

If you are using a network connection, check if your firewall is blocking the connection. Also check that the router (or switch) didn't dropped the network connection and didn't re-synch with the printer (or worse changed the IP address of the printer).

I hope this helps.

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Can't get the printer to print while connected to a router


Hi! I will be glad to assist you in this issue. This is the link that will help you to fix the issue:

1. Installing the Product Software in Windows XP and Vista for a Wireless Network Connection (Using an Access Point)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01736948&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

2. Installing the Product Software in Windows XP for a Wired (Ethernet) Network Connection
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

3. Installing the Product Software in Windows Vista for a Wired (Ethernet) Network Connection
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01710137&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

4. Wireless & Network Issues Link:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=33412&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

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Scanning over network usually requires software to connect. First go to the drivers page as below. Windows Vista | Windows XP, download the latest drivers (the Full Feature one) as well as the firmware update for the OfficeJet. Plus the "Update" files that's dated newer than the Drivers.
Upgrade the firmware (this will reset all custom settings in the OfficeJet like IP address) with a USB connection.
Run the full feature installer and if there is an option for Networked OfficeJet, then tick it. Also you may need to change/disable firewall for the installer to pick up the networked OfficeJet.
Scanning over the network usually connects with a customized TCP port. And most likely the Windows "Scanners and Cameras" will not pick up network scanners unless it's been defined manually (installer can do this part).

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YOUR PRINTER IS NOT A WIRELESS PRINTER IT CAN BE USED USING AN ETHERNET CABLE TO THE PRINTER FROM THE ROUTER

STEPS
+++++++
SETUP>>NETWORK>>RESTORE NETWORK DEFAULTS

SETUP>>NETWORK >>WIRELESS RADIO>>ON

CONNECT THE ETHERNET CABLE FROM THE ROUTER TO THE BACK OF THE PRINTER.

SETUP>>NETWORK >>PRINT NETWORK CONFIGURATION PAGE

INSTALL THE PRINTER
SELECT WIRED CONNECTION
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OR IF YOU WANNA USE AS WIRELESS YOU CAN USE WPUK (WIRELESS PRINTING UPGRADE KIT)

FROM HP.COM HOPE IT FIXYA

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Nothing helps. Print servers are capable of connecting a multifunction printer for printing capabilities only. For scanning, you have to connect directly to the Computer or by a Multifunction printer with wireless capabilities.

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