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Mailbox locked - contact administrator - Cell Phones

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  • baugh5fam Jul 29, 2009

    how do I delete the mailbox

  • baugh5fam Jul 29, 2009

    No I am not the administrator



    The model number is 7310



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  • Master
  • 453 Answers

Delete the mailbox, once deleted, add the mailbox again.

Posted on Jul 29, 2009

  • 2 more comments 
  • Sai Kiran Camsarapalli Jul 29, 2009

    Can I have the excat phone model and the service your phone is registered to?

  • Sai Kiran Camsarapalli Jul 29, 2009

    I would also like to know if you are the administrator?

  • Sai Kiran Camsarapalli Jul 29, 2009

    Okay If you are not the administrator then your phone does not have the privilege. You would have to contact your administrator to delete the mail box and have them to add the mail box once again.

  • Sai Kiran Camsarapalli Jul 29, 2009

    If you are the administrator you can follow the following steps.



    Press feature 985
    Extension of vociemail is displayed. Dial 9
    PSWD: RESETSMPSWD (73738767793)
    Reset PSWD? Press YES
    Login will be changed to default (1020000 for 3 digit EXT's or 120000 for 2 digit)


    else

    you need to use feature 981. The password will be asked for if you know the password. enter the password and you can delete the mailbox to re add it.

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2 Answers

I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Dec 11, 2009 | NorStar T7316E Corded Phone

1 Answer

I have the same problem: mailbox locked


How to Change a Mailbox Password (Administrator Only) 1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number (same as extension number) you wish to reset.
8. Press "Reset" softkey.
9. Press "Rls" to exit (orange button to the right of the number buttons).
The Default password is "0000".

Sep 11, 2009 | NorStar M7310 Corded Phone

1 Answer

Mailbox locked error message. when i try to check messages and enter my mailbox # and pw. it says mailbox locked, pls call admin. and then closes


You need to get into voicemail administration and reset the mailbox password. Open the mailbox (F981), enter the default password (0000) and the system will prompt you to enter a new password.
Good Luck!

Sep 08, 2009 | NorStar Compact Ics WithClid Trunk Mod...

1 Answer

Mbox Locked - Feature 981


Feature 985 is used for resetting the administrator password.To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key

Sep 01, 2009 | NorStar T7316E Corded Phone

1 Answer

I locked myself out of my voicemail for Norstar M7310!


Feature 983 is system admin

1. Log into system administration
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000′, the system will ask the user to change

Aug 06, 2009 | NorStar M7310 Corded Phone

2 Answers

My nortel voicemail is locked


What password is no longer valid? The admin, the operator, the installer?

What are you pressing to log in?

Jul 07, 2009 | Nortel Business Series Terminal T7208 -...

1 Answer

Mailbox locked - Contact Administrator


You need to log in as the admin and reset the password in mailboxes.

Jun 24, 2009 | NorStar T7208 Corded Phone

1 Answer

Log #


If you are not the System Administrator/Coordinator, your phone doe not have this privilege.

Please use the Feature 981 enter your password. You really should ask your Administrator to delete your mailbox and re-add it.

Jun 15, 2009 | NorStar M7324 Telephone

1 Answer

Lucent Partner VMS, we are locked out of an extension mail box,


Dial into voicemail
when prompted to enter a mailbox.....
99#
1234#
9
dial 4 for mailboxes
enter mailbox number
listen for prompt to re-initialize mailbox password
done

Jan 13, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Mailbox problem


The following instructions will only work if your System Administrator password is set to the default. Usually the default is 0000.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password

a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"

3. Press the softkey under "OK"

To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.

Oct 21, 2008 | Nortel T7316E 2-Line Corded Phone

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