Question about Western Digital Passport® 160 GB USB 2.0 Hard Drive

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Usb port didn't recognise My Passport Essential 160

One usb port recognise it but the athers no

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If other devices work in those other USB ports, then the following is something you can try.
Right Click on My Computer and choose Manage Click on Disk Management
See if the Passport shows up in the list on the right. Check the drive letter it is assigned and make sure it is not in conflict with other drives (including network drives which won't show up in that list). If it is, then you will need to change the drive letter to something else; "x" for exmaple.
If it does not show up; go to the Control Panel and select Add/Remove Hardware and follow the steps. It is possible that Windows is just being lazy.

Posted on Jul 29, 2009

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Front panels of computers (earlier motherboards) dont fully support USB devices, better to connect it at the back of you PC. Also find in BIOS if USB2.0 SUPPORT is enabled. If any of your USB is damages (pins have same connection) other next to it won't work. 

Posted on Jul 29, 2009

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1 Answer

CANNOT CONNECT TO PC


Some USB ports dont have enough power to power some drives. If this is a PC, try the ports at the back.

If that doesnt work, you can remove the drive from the case and purchase a usb to sata cable.

http://www.newegg.com/Product/Product.aspx?Item=N82E16812123312

Jan 31, 2014 | Western Digital My Passport Essential...

1 Answer

Device says it is working but cannot access any files to see if it has copied any why?


The external drive is probably bad. Try using a different usb port. Also try connecting it to another computer.

Jun 01, 2012 | Western Digital My Passport Essential SE...

1 Answer

Passport Essential SE does not always start when computer boots up.


Sounds like your Passport is going bad. Try a different usb port.

Try plugging it on another computer and see what happens.

It's definitely going bad based on what you're describing.

May 31, 2012 | Western Digital WD Passport 250GB Portable...

1 Answer

MY HARD DRIVE IS NOT RESPONDING,NOT RECOGNISED


Sorry to say, but it is dead. I have one just like it. If it was dropped or something you could open it up to see if anything is loose, but more than likely you will not find anything.

May 19, 2012 | Western Digital My Passport Essential...

1 Answer

Western Digital 1TB My Passport Essential SE USB 3.0 Portable External, WDBACX0010BBKSN USB 2.0 Hard Drive not recognised


Hi there. Here are some solutions you could try 1. Try connecting it with a different USB cable as the present one may be faulty. 2. If you can open the casing, do so to confirm if there is a loose connection. 3. You can try this great application tool from Seagate called Sea Tool. You will need to download and install on your computer. This tool examines you hard drive and lets you know if it is totally damaged. You can download it here. SEATOOL

Sep 06, 2011 | Western Digital 1TB My Passport Essential...

1 Answer

When I connect my wd passport, this massage appears "usb not device recognized". although the cable is working with other devices and the wd passport is also working on other computers (not my...


there is NO problem on you external hard drive..the problem is in your own computer USB port..try to uninstall the driver of your usb port.then try it again.

Jun 15, 2011 | Western Digital My Passport Essential 160...

1 Answer

USB ports on my laptop and others wont recognize my 320GB Passpor


we have to check in BIOS weather the "USB EMULATION" option is enabled or disabled.also if you have usb 1.0 and not usb 2.0 this external hdd will not be recognised.

Apr 24, 2009 | Western Digital Passport 320GB External...

2 Answers

My passport essential


This is mostly a power issue, although higher speed devices also tend to need shorter cables due to latency. Light & electricity travels about 1 foot, or 30 cm, in a billionth of a second; this limits the size of high speed devices. In layman's terms, latency is the Brontosaurus effect, since the head takes a while to talk to the tail.

Western Digital recommends using a 22" USB 2.0 Power Booster Cable (WDCA029RNN) to combine the power of two USB ports into the one Passport Essential USB port--it is also a bit longer than the original 18 inch cable. For all EXCEPT the black Passport Essential drive, you may also the WD Passport™ Power Supply Adapter (WDPS021 for the US voltage version). See Western Digital knowledge base ID 1296 for more on this issue. Also see ID 1048 for European Support info.

Hope this helps!

Apr 30, 2008 | Western Digital My Book Essential Edition...

1 Answer

Mac My Passport Essential Hard Drive 320GB


This could be a formatting issue, a power issue, or, if you use a hub, it may be a latency issue as well.

Mac's, in general, do not recognize NTFS formatted hard drives. Check the drive properties to see how it is formatted. If this is the case, you can try to reformat the drive as FAT32 (using the MAC) and start over. Keep in mind that you may run into partition size limitations, depending on how current your computers are set up.

Some USB ports limit power to 400-500ma per port, the Passport Essential needs a bit more than 1000ma and won't work at all with these computers. Other USB ports/hubs limit the total power available for all devices combined... this is why, in your case, you can use one drive, but not both.

FYI, higher speed devices also tend to need shorter cables due to latency. (Light & electricity travels about 1 foot, or 30 cm, in a billionth of a second; this limits the size of high speed devices. In layman's terms, latency is the Brontosaurus effect, since the head takes a while to talk to the tail.)

To boost power, Western Digital recommends using a 22" USB 2.0 Power Booster Cable (WDCA029RNN) to combine the power of two USB ports into the one Passport Essential USB port--it is also a bit longer than the original 18 inch cable. For all EXCEPT the black Passport Essential drive, you may also the WD Passport™ Power Supply Adapter (WDPS021 for the US voltage version). See Western Digital knowledge base ID 1296 for more on this issue.

Hope this helps!

Mar 31, 2008 | Computers & Internet

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