Question about Dyson Vacuums

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My hose is tearing apart! How do I get a new one? My vacuum is only a bit over a year old. (july) and a dyson ball type.

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  • 676 Answers

Go to this website to purchase Dyson replacement parts.
http://www.dyson.com/Parts.aspx

Posted on Nov 28, 2017

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 4 Answers

SOURCE: Suction

Might be the hepa filter needs cleaning? This is located in the housing on the side of the cleaner at the bottom (see your manual to find it). It is a big spongy ring which Dyson say you should remove once a month and wash in warm water. Dry off and replace in cleaner when completely dry. I've found this works and the suction is like that of a new machine!

Posted on Dec 19, 2007

  • 2 Answers

SOURCE: Dyson dc15 ball/ taking apart

The Dyson site has a help section where you can read how to take the unit apart to unblock it. Maybe your solution can be found there.

Hard to tell since you didn't say what the part is.

Posted on Oct 30, 2008

  • 83 Answers

SOURCE: lack of suction in hose

That popping sound is the bleed valve activating - it indicates that there is a blockage in the machine somewhere, probably in the wand if you're saying that there is no suction in the wand.

- Take the wand off the back of the machine - press the two gray buttons to separate it from the hose - hold the wand in the air and look through it - if you can't see the light coming through the other side there's a blockage in the wand - taka a long object like a meytal hanger and remove the blockage.

If that's not the problem, call the Dyson helpline for further troubleshooting, they know what they're doing.

Posted on Jul 30, 2009

VacuumRepair
  • 438 Answers

SOURCE: The bar isn't turning on my Dyson Ball vacuum.

Greetings from GoVacuum,

The Dyson DC15 Ball is a two motor upright vacuum. Most other uprights use just a single motor that controls the suction on one end, and the roller brush on the other end.

The Dyson however is different. The DC15 has two motors, one dedicated to suction, the other dedicated to running the roller brush. You should first check to make sure that you in fact have turned on the lower motor for the carpet setting. There are two switches right next to each other, one is for the suction, the other for the roller brush, make sure both switches are turned to the on position.

If both are in the on posistion, and the brushes still don't come on, the machine also has a reset switch for the lower motor. This is here to help protect the belt from burning if something gets stuck in the vacuum while it's on. There is a little red reset button on the top of the roller brush housing (I believe on this model it's on the left side of the brush if you were vacuuming), try pressing this red reset switch.

If neither one of these suggestions fixes your machine, I would personally return the vacuum to where you bought it. There's no reason that it should not work right out of the box, and this may mean that the machine was damaged in shipping.

If you'd like some further help, please let me know by entering a clarification request to these suggestions, and I'd be more then happy to try and diagnosis this further with you.

Was this helpful to you? If so, please be sure to rate the repair tip as helpful, this will help me out a lot. I really appreciate it.

Chris J.
GoVacuum

Posted on Mar 20, 2010

Testimonial: "Was having problem with brush working, your info was very helpful, however, I might have to take it back. Still isn't working. Thanks so much! "

VacuumRepair
  • 438 Answers

SOURCE: how do I get a manual for a DC24 Dyson Ball

Hello There,

Here's a link for your Dyson DC24 Owners Manual (Instruction Booklet) that you requested on our website. Feel free to download the manual and save it on your computer for later use. If you have a problem, or need some help with something on your vacuum, please by all means just add a comment on this page, and I'll be more then happy to walk you through any problem that you may have.

If you found this helpful, please be sure to rate the repair helpful by clicking the thumbs up icons in the top of the page. This is what encourages repair professionals to continue posting free repair advice.

Here's the link:
Dyson DC24 Ball Owners Manual

Thank you,

Chris J.
GoVacuum.com

Posted on Apr 15, 2010

Testimonial: "Thank you so much.....My son had the vacuum but is now unable to use it & I have it, but had no instructions..Again THANK YOU...Barbara R. Harper "

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1 Answer

My dyson animal sounds like something is stuck and flapping in the hose,filter, etc. I have taken it apart and I can not find anything. Have you had anyone else experience this issue?


try changing the filter. could be it is coming apart and making the noise. Also sometime these hoses will tear on the inside (lining of hose) and make a flapping or knocking sound. Check the hose as well.

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Other than tearing the whole thing apart, the next best solution I found is to get a flexible parts grabber. The type with little bent wire fingers that come out when you push a button on the handle end. Snake it in and pull the needles out as you can.

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My Dyson DC17 gets carpet fibers stuck between the brush bar belt and where the belt attaches to the machine (not the brush bar end of the belt) Then it shreds the carpet fiber and I have to tear it apart...


Hi there,

If you're concerned that the amount of fibre your carpet is shedding seems to be excessive, I'd recommend consulting your carpet manufacturer to determine if this is normal, as the shedding period will vary according to carpet type and usage. They may also be able to offer advice on the best way to vacuum it, as they sometimes suggest vacuuming certain carpet types using suction only.

Kind regards,

Jack
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you might be missing a blockage in the hose from the brushes to the dust collector Take apart the hoses and check

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Hi its Darran at Dyson.

It may be worth following the blockage procedure outlined in your user guide or on our website at www.dyson.com and look at our support section.

If this doesnt resolve the issue, its likely that your DC24 is still covered by the 5 year Dyson guarantee as we only started manufacturing the DC24 about 2 years ago.

If you need further help, call us on 0800 298 0298 (UK) or 1866MYDYSON (US).

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3 Answers

Beater bar on Dyson upright won't turn when handle is lowered


I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

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