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Hello all I am about at my wits end....We had a 2 ton 14 seer Ruud heat pump installed at the end of last year. The biggest problem I am having is in heat mode when it goes into defrost it makes a loud almost helicoper sound for about 20-60 seconds, wakes you up that's for sure. When I have had the company that installed it come out I can never get it to do it for them and I even tried recording it. We have had a multitude of problems I believe mostly stemming from the company that installed it. I am thinking of having a different company come and just evaluate the installation of the unit. Any input would be greatly appreciated Becky

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It is most likely due to a scroll compressor. these are very noisy and hard to get used to. if it does not have a compressor jacket it would be worth installing. a hvac company would have to get it for you and it put it on. labor should be minimal since it just slips around compressor. most likely $100 to $200.

Posted on Aug 25, 2009

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