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I have a ps3 and im trying to play online on call of duty 4 and 5 and this message keeps popping up saying i have to download the new version of the game and i try to download it then it sais an error has occured and the error code is 80030001 what do i do??

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  • johnny breedlove Jul 29, 2009

    try this,and still and error code

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  • 4,472 Answers

This basically means there is a problem processing your request.

http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/ask.php?&p_sid=D*ejL3Ej

You can follow this link to open a support ticket through sony. They have no information on this code in their database. Also sometimes corrupt files on your hard drive can cause this. You may want to try backing up your saves and deleting them all. Or try booting into recovery mode and try fixing/restoring the file system. Let me know if you still have any questions or need further assistance.
Thank you,
Lee

Posted on Jul 29, 2009

  • Lee A.
    Lee A. Jul 29, 2009

    are you using 2.4? I believe this was fixed with 2.41. Also did you fill out support ticket? Also call Sony support and they can assist you as well.
    Sony Computer Entertainment America


    M-SAT 6:00 a.m. - 8:00 p.m. PST

    Sunday 7:00 a.m. - 6:30 p.m

    800-345-7669 (800-345-SONY)
    Once I have more information I can attempt to assist you further. I would contact sony first and then go from there.
    Thank you,
    Lee


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