Question about Kenmore 24 in. 17032 Built-in Dishwasher

1 Answer

Model number 665 soap left after wash and dishes not clean

I've tried liquid and powder detergent and they both have about half left in the container after a cycle. I don't know how long this problem has been going on as my ex-wife was in the house about a year and a half before I could get back in.

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  • Pseudo Nov 24, 2007

    Thanks for the quick response. I ran the cycle and opened it up and the bottom of the dishwasher was filled with water. What now?


  • Pseudo Nov 24, 2007

    Thanks again. I've no complaints or worries about the response time, I appreciate any help at all.

    Model number 665.15882000
    Serial number Fl2109304

    I'll try and check the sudsing problem. Would the dispenser be on the left side (facing the unit) by the lower rack? If so, That could be the problem as I've been putting a cookie tray there when I load the unit. I'll pull it and see what happens there as well.
    Thanks again and have a pleasant weekend.


  • Pseudo Nov 24, 2007

    I moved the cookie tray, the soap was used, but the dishes are still not getting cleaned. There's a film over most of them and there's still gunk and residual food on them, the silverware in particular.
    What's next?

  • Pseudo Nov 30, 2007

    Hey Mike,
    To be honest, I haven't had time to troubleshoot. I'm planning to do so this weekend and will definitely let you know how it goes. Thanks for checking back.




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This is usually caused by a low water level in the tub.
Start a cycle and let it fill the open the door and see how much water is in the tub. It should come up to just under the heating element.
Post back to let me know what you find.

Posted on Nov 24, 2007

  • 2 more comments 
  • Michael  Lindley
    Michael Lindley Nov 24, 2007

    It most likely is not pumping properly.

    This can be caused by the water sudsing up, the pump inlet clogged, or a worn pump.

    You can check for over sudsing by letting it run a few minutes and open the door to see if it is sudsing up. You should have little or no suds.

    You will need to remove the upper part of the pump to see if it is clogged.

    If you will post the complete model number I can tell you how to clean it. There are 3 different pump configurations on the 665 dishwashers.

    You also want to make sure the water coming into the unit is hot enough. Run the hot water at the sink before starting a cycle. This purges the cold water from the pipes. Of course, you want to make sure you don't have anything blocking the dispenser such as a plate or baking dish.

    Please be patient with my responses. There have been some problems with the site on the expert side causing us to have some trouble reading and responding to questions. Hopefully they will have it fixed soon.


  • Michael  Lindley
    Michael Lindley Nov 24, 2007

    Yes, that is exactly where the dispenser is. Move the tray to a different location and see if that helps.

  • Michael  Lindley
    Michael Lindley Nov 24, 2007

    This is sounding like a water temperature problem.

    I will try to go over all the most common problems that cause poor washing and what you need to look for.

    Not enough water coming into the machine, or the water is draining out during the wash. You have checked the water level so we know it is filling ok. If the water is draining out during the wash, that is usually an installation problem that you would have known about a long time ago.

    Water is not getting hot enough. The washer requires a water temp of 120 F minimium coming into the machine for it to work properly. It will heat the water to the desired temp for each cycle selected but it needs to be hot coming in to start with. You can check the heater by going into diagnostic cycle. Alternately press hi-temp wash and air dry buttons 4 times til all the panel lights come on. This puts it into diagnostics. One of the first things activated is the heater. After it has been in diagnostics about 10 seconds, open the door and feel the heater. It should be warm to the touch. If not, there is a problem with the heating circuit, probably the element is out.

    The dirty water is not draining out properly. After the unit has drained, there should be no water left standing that you can see inside the washer. If there is, then usually the drain hose has clogged up.

    Water sudsing up. This is usually caused by the rinse-aid leaking into the wash water. You will usually notice a green or blue streak on the inner door panel when you open the door to load the washer if this is the problem.

    Solid food particles or other things blocking the wash pump inlet. To clean the pump,

    Hold the center post and turn the lower spray arm counter clockwise.

    Unclip the tube going up the inside of the tub from the backwall of the tub.

    Raise up on the clip that holds this tube to the pump outlet and twist the pump outlet clockwise and remove the pump outlet tube.

    Remove the screws holding the top of the pump housing and remove the top.

    There are 2 small covers to remove inside the pump each held by one screw each. The half-round cover is over the chopper blade and disposer screen. You can remove the screen, but it can be a pain in the butt to reinstall properly. I suggest removing the cover but leaving the screen and blade in place unless you have to take it out to clean it.

    This is as far as you go in cleaning the pump. Clean anything that is in this area and reinstall all the pieces in reverse order.

    Go over these things and you should find out what is going on.

    You can go to, click on parts, enter your model number and look at a parts diagram of the pump or any other part you may need to see.

    If you have any more questions, post back and I will help you out.


  • Michael  Lindley
    Michael Lindley Nov 30, 2007


    Just wanting to see if you found problem with dishwasher.




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Kenmore model 665 does not clean dishes


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Now check the Powder soap by making sure that you store your soap in a dry environment and it is not stale and clumping together. Possibly try a different detergent like a liquid or gel. Also, make sure the dishes are loaded properly, or dishwasher is not overloaded.

To check the proper filling dishwasher will fill with water up to and around the heating element. If water is more below the heating element, you may have low water pressure or a problem with the fill valve. Try & listen if it sounds like it is spraying the water around with enough pressure.
For low water pressure, try to clean the screen at the entrance of the fill valve, sometimes the fill valve can fail and not allow the proper water into the dishwasher and may need to be replaced. And, check the spray arm and pump cover for splits or leaks

Low water fills are a very common trouble maker with today's dishwasher.

Please do rate this solution and revert for further assistance.


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You don;t list the make and model number or its aproximate age.
The simpelest cause is switching to an ultra-cheap dry detergent. Recommed you use a name brand powder (like Electrosol or Cascade) Never use gel or tablets, ever.
Check all spray arms for blockages. Now is a good time to remove the filter (non trivial but do-able on most dishwashers.)
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