Question about HP Photosmart C6180 All-In-One InkJet Printer

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Paper tray empty error message

For some reason my printer has stopped printing. It gives me an error message saying that the paper tray is empty. I've checked for jams and even tried different paper weights to no avail. I hear it trying to pull in a piece of paper and then it gives the error message. I looked with a flashlight and see that there is a little "foot" thing that must drag the paper forward to the rollers but it does not move. Is it supposed to? Could that be the issue?

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Re: Paper tray empty error message


Please click on the web link given below and perform the steps as provided in the web page.

This should fix the issue.
Have a great day!

Posted on Mar 26, 2008

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