Question about Dell 924 All-in-One InkJet Printer

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Cartridge problem. Please help. My Dell printer - photo 924 indicates "right cartridge incorrect". The screen says "unsupported cartridge". I have taken the colored cartridge out several times and replaced but no luck. Can you please help me. Thanks. Joan

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Is it a dell cartridge or a different brand altogether?

If it is a dell brand it could be defective. There is a chip that determines if it is the correct brand and sometimes that breaks.

If you have already changed the cartridge to a brand new dell brand one and it is still happening, then I would suspect the sensor is bad. Probably cheaper to replace the entire printer than to send it in for warranty replacement if it still has warranty.

Posted on Jul 30, 2009

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1 Answer

I own a All-In_one Photo 924 Dell printer.


pls re-installer your software of your printer uninstall the first installation then in install it again or simply re install your operation system maybe has a problem due to corrupted os mostly like has a virus.

Mar 03, 2010 | Dell 924 All-in-One InkJet Printer

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Right cartridge incorrect and printer will not


I have the same issue where the printer displays "Right cartridge Incorrect". However, it's had no problems up until about two weeks ago and I've had the right cartridge in place for about a year or so.

Printer: AIO 922 (All-In-One 922)
Ink: Remanufactured ink

Jul 11, 2009 | Dell 924 All-in-One InkJet Printer

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Dell 924 printer shows error as "unsupported cartridge"


You can't have a Dell cartridge refilled. It's Dell's way of making big bucks selling overpriced cartidges. Their practise is almost illegal and eventually they will get sued.
Buy an HP or a Kodak printer. Both sell better printers and their cartidges can be refilled.

May 03, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Color not the same as photo


I bought 2 new cartridges from Dell and I cannot make my color one to print color.....Please help. I have tried to troubleshoot , cleaning the printer, etc..... Thank you. Nursee

I have a Dell All in one color 924 printer

Sep 30, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Right cartridge incorrect


I also have a problem with my Dell 924 it's driving me mad! it just keeps flashing right cartridge incorrect: Can someone please help me!

Inversnaid

Sep 02, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Troubleshooting Dell 924 all in one printer(Printer reads unsupported cartridge)


Try replacing the cartridge with a new Dell ink cartridge, the refill may have gone bad.

Jul 31, 2008 | Dell 924 All-in-One InkJet Printer

3 Answers

Incorrect right cartridge - unsupported cartridge.


I had the same "unsupported ink cartridge" thing going on with hp until I got fed up and uninstalled the hp software and just used my windows devices and printers. Windows will automatically find drivers for your printer and you should be able to choose how much of that software you want to download and install. Eventually I did get some software from hp but I still use Windows fax and scan. When I had a chance to participate in a questionnaire, I made it plain to hp that it's my printer, my ink, my cartridges and I'll do what I want with them. I'll take them out and use them for a planter if I want! In the meantime, I do expect them to print with whatever I put in them. It might not be as good a quality as the original, but it's still my right.
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May 27, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Unsupported cartridge - right cartride incorrect


the catridge changed does not meet the specification required,make sure you use the original catridge not adultrated one the printer will reject it

May 27, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Right cartridge incorrect


Try cleaning the contacts on both the cartride and in the cartridge bay

Oct 04, 2007 | Dell 924 All-in-One InkJet Printer

1 Answer

Solve this


I could be mistaken but I am pretty sure the right cartridge should be the black one. I would double check it. Also make sure you are using Dell brand cartridges.

Aug 03, 2007 | Dell 924 All-in-One InkJet Printer

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