Hello, we recently had our computer repaired and now we are trying to re-install dvd x copy platinum on a computer without internet acess, i enter the license id, and password and call the # shown to call if no internet acess, and it is a dating line...what next? also, our new computer is windows vista and it wont install to it. any advice?
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Your license is only for one pc. You can't just install software over and over. You usually have to activate the software online after you put in the key, and your serial number has been used already....on your other pc.
Wait until you get the other machine back. That is the machine your software is licensed on. If the pc in the shop is dead, or windows is kaput, you will need to contact the software manufacturer for help.
321 Studios first released DVD X Copy in 2003 and the company was taken
to court by several major studios and in February was ruled illegal by
a judge. Subsequently, 321 Studios closed down and all their DVD
copying software was taken off the shelves (although some retailers
continued selling the remaing inventory) leaving people (who has
license copy of the software) in frustrations because they can not
activate and use the software. There is no way you can activate the
software now because their website no longer exist.
You may try phone activation and use the following codes:
321 Studios DVD Copy Plus v4.2.0
(Phone Activation) ID:3403029
User Code 1: 282-783-539
User Code 2: 930-0068
License ID: 98709870
Activation Code: 3403029
321 studios DVD X Copy Platinum v18.104.22.168
Turn the date back to November 11th 2003.
License ID: 780658488
Resulting Activation Code: 17753627
DVD X Copy Platinum can be activated 3 times, though
if you need to activate again, you can request another activation via
the online forums or phone. you can re activate it via the online site at http://www.dvdxcopy.com/
Sounds like you may have been ripped off. The following paragraph may explain your dilemma:
"DVDXCopy was once the world's best selling copying software, but after being banned for sale in 2003, authentic versions of 321 Studios software are no longer available. Some websites are still selling selling fake "DVD X Copy" Software for $29 or less, but they are not genuine 321 Studios software products." -- SOURCE