Question about Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum

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I need to replace the power cord.

One of the prongs broke and I want to replace the entire cord. There are only 3 visible screws but when they are removed the housing doesn't release to get to the connection inside.

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You need to remove the handle and the front housing then you'll see where the connections meet. Then you should able to get it off and replace it.

Posted on Jul 29, 2009

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The power cord should be a standard 3 wire cord. Any hardware store. Just buy the length you want. You will have to remove some covers/plastics to get to where the cord connects inside the vacuum. Look for screws holding panels in place. Once inside, you'll see how the cord is attached. Just replace the old with the new. Not critical which of the flat prong wires goes to + and - but be sure the ground wire (usually copper) goes to the ground screw and not a hot connection.

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While it doesn't require a collection bag, a Dyson-brand vacuum cleaner can still suffer the problems of wear and tear that are prone to any vacuum cleaner--for example, a frayed power cord. If the power cord of your Dyson vacuum cleaner has become frayed, change it immediately to avoid a dangerous electrical mishap. You will need a replacement cord from an electronics service center, along with a few common household tools. You do not need electrical skills to complete the task.
Follow this steps on how to replaced the power cord assembly:

1 Unplug the Dyson vacuum cleaner's power plug from the wall outlet. Press the button on the top front of the plastic collection cover. Lift the cover off the front of the vacuum cleaner and place it aside.

  • 2 Trace the power cord to where it enters the back bottom of the vacuum cleaner. Remove the screws from the panel surrounding the power cord with a Phillips screwdriver. Remove the panel. Aim the beam of a flashlight inside the compartment so that you can see where the wires at the end of the power cord wrap around two screws on the motor assembly. Loosen these screws with a Phillips jeweler's screwdriver.

  • 3 Pull the power cord out of the compartment and dispose of it properly. Strip a 1/2 inch of insulation from the ends of the two wires of the replacement power cord. Run the wires into the compartment along the path of the original power cord--pushing the wires into the grooves inside the compartment.

  • 4 Tie a knot on the cord on the inside of the compartment to prevent the cord from being pulled out.

  • 5 Wrap the exposed end of each wire of the power cord around the loosened screws. Tighten the screws. Replace the panel and reattach the screws. Stand the vacuum cleaner right side up. Place the bottom of the plastic collection cover into the bottom front slot on the vacuum cleaner. Push the cover back on the front of the vacuum cleaner.

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    Lately, my Kirby Ultimate G has been acting funny. When I push it forward, it's fine, but when I pull it backward on the carpet, the light on the front flickers and the power flutters off an on. I...


    The cord will need to be replaced with a cord made for the machine, as it has a non-standard plug. The cord cover is held in place with a # 20 Torx screw. Remove the screw and push the cover gently from behind to unlatch it. The handle must also be removed, along with the switch "scuff" plate. To remove the rear plastic trim plate, remove the screw at the bottom rear, and the upper screw holding the cord to the motor shell. The upper screw is a # 15 Torx screw. To remove the trim piece, insert a flat screwdiver into the rectangular slot in it and pry it upward. Reverse this proceedure to install the new cord.

    Feb 07, 2011 | Kirby Ultimate G Bagged Upright Vacuum

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    Vacumm just stopped running


    1} visually check the power cord from the plug all the way to the unit, as their may be a cut in the cord.
    2} see if the pins on the plug are unusually loose by wiggling them one by one, there are two flat prongs and one round one.
    3} if none of the above are found I suspect the brushes need replaced in the motor or the power cord.

    4} Take the vacuum cleaner to a qualified repair service center.

    Oct 30, 2010 | Kenmore Quick Clean 30012 Vacuum

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    E series was working came unpluged while running, pulgged it back in and now it wont come on. Why?


    Hello,

    This could be several things. Any time a vacuum cleaner doesn't start, it can either be caused by a bad cord, the plug on the end of the cord, the switch, or the motor on the vacuum.

    Judging by what you said in your repair question that you were using the vacuum and it was working fine, and only when the vacuum came unplugged it stopped working. This definitely sounds like your plug probably went bad. When the vacuum is plugged into the wall, and the cord is pulled tight, this can caused too much tension to be placed on the actual plug that's in the wall. We see this quite frequently, especially from people that pull on the vacuum cord from across the room to unplug it. When the plug has too much stress on it, it will cause the prongs to either bend, or loose their connection on the inside of the plug, preventing the vacuum from getting electricity.

    An easy way to test the plug without tearing down the entire vacuum is to just wiggle the prongs at the end of the cord. Are the prongs loose at all? If the prongs are loose, this is a sure sign that your plug has gone bad. If the prongs are tight, then it still may be the plug itself, or possibly the entire cord assembly. Again, because you stated the vacuum was working fine until it became unplugged, I tend to think that the plug is probably bad.

    Since the plug is the easiest thing to fix, I would recommend trying to replace the plug first. If this doesn't fix it, it can only be the whole cord assembly (which you'll have a new plug anyways), the switch, or the motor.

    This is step by step instructions on how to replace the plug on a vacuum. This was a repair that I helped with on a vacuum that had a three wire cord, but putting a two wire plug on will be the same repair minus the ground wire. Honestly, I use a three wire plug with all of the plugs that I repair, regardless of whether or not the vacuum has two or three wires. Typically the three wire plugs are better quality, and hold the wires better. It won't hurt the vacuum or your outlet if you don't have a wire connected to the third prong. You can pick up an electrical plug at any hardware store, or Home Depot.

    Here's how to change the plug:

    Step 1. Make sure the vacuum is unplugged. Then cut the existing plug off of your Rainbow, at the very end of the cord, right before the plug molding starts:

    77aa24c.jpg

    Step 2. There are typically three screws that hold the plug part into the base of the plug assembly, remove these screws to separate the two parts of the plug:

    2aea1f0.jpg

    4d747c7.jpg
    moz-screenshot-3.png
    Step 3. Slide the cord of your rainbow through the bottom part of the plug so the cord sits about 5-6 inches past the opening of the bottom part of the plug:

    456ea85.jpg
    moz-screenshot-2.png

    Step 4. Carefully cut the outer cord jacket off, about one inch from the end of the cord with a sharp knife. Make sure that you don't cut into the actual wires below, and that you're only cutting the outer part of the cord. If you accidentally cut into the wires, just cut the cord again and start over. This is how you can remove the cord jacket:

    104dc11.jpg

    Step 5. After removing the cord jacket from the cord, cut the paper filling material off, so you have just the two wires (make sure that there is no copper showing through the wires) are the only thing sticking out. Make sure that you have cut enough cord jacket so the wires have enough room to fit into their respective terminals:

    b883012.jpg

    Step 6. Use a pair of wire strippers to strip the insulation off of the wires. Strip the wire insulation about about 1/2 inch down both wires.

    f4ad978.jpg

    Step 7. It's best if you twist the copper wires to keep them from fraying.

    bcb847b.jpg

    Step 8. When using a heavier duty plug like the 3 wire plug shown in this repair, the wire actually uses a clamping device to hold down the wire. Cheaper 2 wire plugs just wrap the wire around a screw, in my opinion the heavier duty three wire cords are much safer, and better:

    7f3659b.jpg

    Step 9. Put the White wire into the clamp that has the silver screw, and the black wire into the clamp with the gold screw, and tighten down the screws that hold the wires into place:

    617f458.jpg

    Step 10. Tug firmly on both wires to make sure both are securely fastened inside the terminals. If a wire comes loose, loosen the terminal, put the wire back inside, and then tighten down securely.

    5332500.jpg

    Step 11. Usually the 3 screws that secure the top of the plug to the bottom part, are aligned with two screws on the top, and one screw on the bottom. Try and line up the screws with the female receptacles on the bottom part of the plug. There may also be a notch on one (and only one) of the terminals, and similar notch on the bottom part of the plug to help you align the two parts correctly:

    ab4f7e2.jpg

    Step 12. After aligning the screws on the top part of the plug to the bottom part, tighten each screw until snug, then go back and tighten down completely only after each screw is snug. Screw all three screws until they no longer turn:

    642e759.jpg

    Step 13. The last step is tighten the lower part of the plug assembly down on top of the cord. This helps relieve stress on the end of the wire that is connected to the plug prongs, just in case the cord is pulled on, this will prevent the cord from pulling out of the top part of the plug assembly. Make sure that you tighten both screws on the lower portion of the plug as tight as absolutely possible:

    484d1fd.jpg

    And you're done! This is how the completed plug should look when you're finished:

    820297f.jpg

    Now just plug the vacuum cleaner into a wall outlet, and see if the vacuum turns on. Hopefully it does, and this fixed your problem. If it didn't, then this means that it can only be the cord itself, the switch (in 10 years I've never replaced a Rainbow E or E2 switch), or the motor. I'm fairly confident from what you explained in your repair question that this will fix your problem. If it doesn't however, please just use the Clarification Request form here on Fixya, and just leave a comment explaining that it didn't fix the problem. I will then follow up on how you can test the motor, the cord, and the switch on your Rainbow.

    I hope this actually fixed it however. If this was helpful to you in figuring out what happened to your Rainbow, please be kind and rate my repair as helpful by clicking the thumbs up icons on the repair page. This little gesture really and truly does keep me coming back to Fixya and helping people solve their vacuum problems. I really do appreciate it, and I look forward to helping you further diagnosis your Rainbow should you need it.

    Thanks again,

    Chris J.
    GoVacuum

    Apr 06, 2010 | Rainbow E series Canister Wet/Dry Vacuum

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    GE canister vac 106766 power not going to brush head


    Try checking the hose connector cord (short cord from bezel outlet to hose). Also, check the prongs on on extension wands.

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    I live in Israel. My vacuum cleaner broke down. Where can I fix it in my country.

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    Power cord won't retract on anaerus 5500 vacuum cleaner


    What you can do is take out the six hex screws on the bottom of the machine while on it's back. When all the screws are out, flip the machine back over, making sure you don't lose any of the screws. From there, open the bag cover and leave it open. Remove the cord release button. (The big rectangular button near the rear of the machine. Usually a firm pull up will get that thing out without incident.) Grasp the handle with one hand and hold the machine steady with the other. With a firm pull, pull upwards. This should seperate the chassis from the main cover.

    With the machine guts exposed, place the main cover on the side for now. Now, this next part you can do one of two ways. You can either leave the cordwinder wires attached, (there's only 2 connected wires to the cordwinder, the white and black. Black is on the inside prong while the white is on the outside) or you can take the wires off. I find it easier to disconnect the wires.

    Now, remove the cordwinder from it's place, making sure you take note of how the cordwinder rests in the groove from the motor. From there you can rewind your cord fully. Once this is complete, continue winding the cord while holding the cord in place. Take note of the spring. Make sure you are winding in the direction that is TIGHTENING the spring. Make sure you don't overtighten as the center plastic piece will surely snap due to the overtension. This may take a few tries, but be patient. Once you have met your estimated tension needed, replace the cordwinder, put the cover back on WITHOUT SCREWING IT BACK IN PLACE and replace the cord rewind button.

    Replace the large cord release button and pull your cord out at least halfway. Hit your Cord rewind button. If your cord rewinds fully, congratulations, you got it in one try. Replace the screws and you are finished. If not, re-open the machine and continue rewinding the cord in the direction that TIGHTENS the spring with emphasis on overtightening. Once you break that center plastic prong, you need to buy a new cordwinder, so emphasize patience. If you're getting frustrated, go take a break and come back. Repeat until the cord winds fully, replace all the screws and you are finished.

    Apr 20, 2008 | Electrolux Vacuums

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