Question about Microsoft Office Professional 2007 Full Version for PC

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I get a set up error when trying to install MS

"setup cannot find the required setup controller file. Either there was a network error, an error reading for the cd, dvd or other installation media, or a problem with the packae you downloaded."

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Check this link

http://support.microsoft.com/kb/297834

Posted on Aug 18, 2009

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I have this same problem. Did you figure it out? I would love to find the solution.

Posted on Jan 16, 2010

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2 Answers

Error 1704




MS has an article dedicated to answering this error code 1704 with a full explanation here:
http://support.microsoft.com/kb/228655

TO RESOLVE THIS PROBLEM, use the method appropriate for your situation.

If you clicked NO, follow these steps:

1. Restart your computer.

2. Run Setup from the second CD.


If you clicked Yes, follow these steps:

1. Allow Office Setup to continue.

2. When you are prompted to restart your computer by the current Office Setup, click Yes.

3. If Office Setup is run in Maintenance Mode after you restart your computer, quit Maintenance Mode.


a. Click Cancel in the Maintenance Mode dialog box.


b. Click Yes to the Are you sure you want to exit Office Setup? question.


c. When you are warned that Setup is canceled, click OK.


4. Allow the current Setup program to finish.


5. When the Setup program is finished, repair the former installation.


. On the Windows Start menu, point to Settings, and click Control Panel.


a. Double-click Add/Remove Programs.


b. Click the program name from the list, and click Add/Remove.


c. Click Repair Office.


d. Click Repair Errors in my Office Installation, and click Finish.


This should complete the former installation.



Jan 23, 2014 | Computers & Internet

1 Answer

Setup cannot find the required setup controller file. Either there was a network error, an error reading from the CD, DVD, or other installation media, or a problem with the package you downloaded.


"Setup cannot find the required setup controller file."

Sometimes a good idea to first copy the programme from the media (DVD, USB stick, etc) to a folder on the machine that the programme is going to be installed on.

If you have Firefox as the default web browser, change it to Internet Explorer while installing Office 2007 or Office 2010.

It should all run OK with Firefox as the default after installation (not checked yet).

Feb 08, 2011 | Computers & Internet

1 Answer

I can install ms office enterprise 2010.... when i try to install it says "setup cannot find the required setup controller file.Either there was a network error, an error reading from CD,DVD, other...


the same problem i faced with my one claint. the problem diagnosed is problem with "RAM". its looks funny. But the fact is true. the Ram is not flushing the memory correctly. just try replacing the RAM. best of luck.

Jan 28, 2011 | Microsoft Office 2010 Home and Business...

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Setup cannot find the required setup controller file. Either there was a network error, an error reading from the CD, DVD, or other installation media, or a problem with the package you downloaded.


Setup cannot find the required setup controller file. Either there was a network error, an error reading from the CD, DVD, or other installation media, or a problem with the package you downloaded.

Nov 02, 2010 | Computers & Internet

2 Answers

Ms office installation problem


the setup is missing some files.....that's why you are getting this type of error....
try to install office from a clean cd...

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Return the disk to the seller. Also microsoft support ofgfer free help on new installations. If all else fails Get the free openoffice software that does evertyhing MS does and more reads. wreites and saves in MS formats and can be used on more than one PC and costs zilch!

Sep 02, 2009 | Microsoft Office Home and Student 2007...

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Setup cannot find the required setup controller file.


Download the PowerISO file and Install. Once the system reboots, go to My computer. Now you can see a new CD Drive. Right Click on it and select PowerISO-> Mount image to Drive. Now browse option will open and select the disc Image file and click open.
After that Right Click on the New Cd Drive and click on open and the setup will run...

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make sure you are logged on a the Administrator to the computer then try installing..

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