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Buy out policy

When they can't fix an item and, they give you a buy out, do they give you a check or a wal-mart gift card?

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  • 19 Answers

I think the manufacturer just replaces it. If it was purchased at wal-mart and they can not swap it out, then I would suspect a Wal-Mart gift card is in your future.

Posted on Jul 30, 2009

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Account blance


It really depends on the gift card in question. If it is a Wal-Mart gift card (as an example), you can take it into any Wal-Mart store and the cashier can check the balance at the till. If it is a pre-paid credit card, they have a website on back of the card for you to check balances. Most store-based gift cards (Wal-Mart, Target, etc) you generally have to check in store, and most company based gift cards (such as steam, battle.net, etc) are applied to an account and rendered empty afterwards.

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I need to know my balance on a gift card


Gift cards are generally checked at the business they relate to (EG; a Wal-Mart gift card is checked at the tills in any Wal-Mart, just ask a cashier).

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Www kodak com go support


I own a KODAK eadyshare c182 purple. It was a gift from my son, Dececember 2013. I went on a trip in January, no problem. Now I'm planning another trip. The camera doesn't work. I know it was purchased at Wal-mart in Louisiana. I reside in Texas and went to see if it could be exchanged. But, the policy is no receipt or a 15 day after purchase. It was a gift. Help me!!!

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Portable durabrand dvd player


The manufacturer of the unit went out of business in November of 2007. Wal Mart was aware of it at the time and continue to sell the units. As a result Wal Mart is exchanging the item for one of equal or lesser value.

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Screen problems


Is this true???????
Subject: Fw: DON'T USE "CASH"

 I thought this was worth passing on. None of us have money to throw away. Watch where you shop and know their return policy. Sue
The following was shared by Larry Jones -- well worth reading for future Purchases: DON'T USE "CASH" AT BEST BUY ! It is Best not to buy at Best Buy

Snopes.Com: Best Buy Restock Fee ���� �•
Does Best Buy charge a 15% restock fee on returned merchandise?


If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc. And you return the item with the receipt. They will give you your money back if you paid cash, or credit your account if paid by plastic.

Well, I purchased a GPS for my car, a Tom Tom XL.S from "Best Buy".

They have a policy that it must be returned within 14 days for a refund!

So after 4 days I returned it in the original box with all the items in the box, with paper work and cords all wrapped in the plastic. Just as I received it, including the receipt.

I explained to the lady at the return desk I did not like the way it could not find store names. The lady at the refund desk said, there is a 15% restock fee, for items returned. I said no one told me that. I said how much would that be. She said it goes by the price of the item. It will be $45.00 Dollars for you. I said, all you're going to do is walk over and place it back on the self! Then charge me $45.00 of my money for restocking!! She said that's the store policy. I said if more people
Were aware of it they would not buy anything here! If I bought a $2000.00 computer or TV and returned it I would be charged $300.00 dollars restock fee!! She said yes, 15%.

I said OK, just give me my money minus the restock fee. She said, since the item is over 200.00 dollars, she can't give me my money back!!! Corporate has to and they will mail you a check in 7 to ten days.

!! I said "WHAT?!"

It's my money!! I paid in cash! I want to buy a different brand..Now I have to wait 7 to 10 days. She said well, our policy is on the back of your receipt.

I said, do you read the front or back of your receipt? She said well,the front! I said so do I, I want to talk to the Manager!.

So the manager comes over, I explained everything to him, and he said, well, sir they should have told you about the policy when you got the item. I said, No one, has ever told me about the check refund or restock fee, whenever I bought items from computers to TVs from Best Buy. The only thing they ever discussed was the worthless extended warranty program. He said Well, I can give you corporate's phone number.

I called corporate. The guy said, well, I'm not supposed to do this but I can give you a 45.00 dollar gift card and you can use it at Best Buy.I told him if I bought something and returned it, you would charge me a restock fee on the item and then send me a check for the remaining 3 dollars. You can keep your gift card, I'm never shopping in Best Buy ever again, and If I would have been smart, I would have charged the whole thing on my credit card! Then I would have canceled the transaction.

I would have gotten all my money back including your stupid Fees! He didn't say a word!

I informed him that I was going to e-mail my friends and give them a heads up on this stores policy, as they don't tell you about all there little caveats

So please pass this on. It may save your friends from having a bad experience of shopping at Best Buy.



Don't be irreplaceable. If you can't be replaced, you can't be promoted!

Jun 22, 2008 | E-Machines eView 17f3 17" Flat CRT Monitor

2 Answers

BB return policy


Hey cometo,

The return period for most products sold through your local Best Buy™ store is 30 days, but please keep in mind that there are some exceptions. Monitors, projectors, camcorders, digital cameras, radar detectors, video games purchased as used, desktop computers and notebook computers must be brought back to your local store within 14 days of purchase in order to be returned or exchanged.

Additionally, some products are subject to a 15% restocking fee if returned opened and non-defective. Those products are notebook computers, camcorders, digital cameras, projectors, radar detectors, GPS navigation devices, and all mobile (in-vehicle) video systems. For special order products however, the restocking fee is 25%.

Remember that the restocking fee is only charged when the product is returned opened and non-defective - we are unable to waive this fee if you are simply dissatisfied with your purchase.

If you are still unsure and would like further clarification of these policies, I would strongly suggest checking out our return policy FAQ by following the link I've provided below.

http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 09, 2008 | Sony KDF-E60A20 60 in. LCD HDTV

1 Answer

Key board has no q,r or x thier is p's were the q and r are suppose to be and a h were the x is suppose to be




> >
> > BEWARE BEST BUY new policy. > > MOST ITEMS ARE 25% RESTOCKING FEE NOW.
> > AND YOUR REFUND MAY BE STORE CREDIT ONLY.....
> >
> >
> > Subject: Fw: Best BUY 'S newest trick - PLEASE READ!
> >
> > Well doesn't this just ****!
> >
> > You better know what you're getting is JUST what you
> > want....... or pay one way or another. This is not a good deal to me.
> >
> >
> >
> > BEST BUY, MY FOOT
> >
> > Best Buy has some bad policies....
> >
> > Normally, I would not share this with others,
> However, since this could happen to you or your friends , I decided to share it.
> If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc.,
> If you return the item with the receipt, they will give you your money back
> if you paid cash, or credit your account if paid by plastic.
> >
> > Well, I p urchased a GPS for my car, a Tom Tom XLS
> from 'Best Buy'. They have a policy that it must be returned within 14 days
> for a refund!
So after 4 days I returned it in the original box with
> > all the items in the box, with paper work and cords all wrapped in the
> > plastic. Just as I received it, including the receipt.
> >
> > I explained to the lady at the return desk I did not
> > like the way it could not find store names. The lady at the refund desk
> > said, there is a 15% restock fee, for items returned. I said no one told me
> > that. I said how much would that be. She said it goes by the price o f the
> > item. It will be $45.00 Dollars for you. I said, all your going to do is
> > walk over and place it back on the self! Then charge me $45.00 of my
> money for restocking!! She said that's the store policy. I said if more people
> > were aware of it they would not buy anything here! If I bought a $2000.00
> > computer or TV and returned it I would be charged $300.00 dollars restock
> > fee!! She said yes, 15%.
I said OK, just give me my money minus the restock fee.
> >
She said, since the item is over 200.00 dollars, she cant give me my money back!!!
> >
Corporate has to and they will mail you a check in 7 to
> > ten days.!! I said 'WHAT?!' It's my money!! I paid in cash ! I want to buy a
> > different brand..Now I have to wait 7 to 10 days. She said well, our
> policy is on the back of your receipt.
> >
I said, do you read the front or back of your receipt?
> > She said well, the front! I said so do I, I want to talk to the Manager!.
> >
> > So the manager comes over, I expl ained everything to
> > him, and he said, well, sir they should of told you about the policy when
> > you got the item. I said, No one, has ever told me about the check refund
> or restock fee, when ever I bought items from computers to TVs from Best
> Buy. The only thing they ever discussed was the worthless extended warranty
> > program. He said Well, I can give you corporate phone number.
> >
I called corporate. The guy said, well, I'm not supposed
> > to do this but I can give you a 45.00 dollar gift card and you can use it at
> > Best Buy. I told him if I bought something and returned it, you would charge
> > me a restock fee on the item and then send me a check for the remaining 3
> > dollars. You can kee p your gift card, I'm never shopping in Best Buy ever
> > again, and If I would of been smart, I would of charged the whole thing
> on my credit card! Then I would of canceled the transaction.
> >
> > I would of gotten all my money back including your
> > stupid Fees! He didn't say a word!
> >
I informed him that I was going to e-mail my friends and
give them a heads up on this stores policy, as they don't tell you about
all there little caveats
> > So please pass this on. It may save y our friends from
> > having a bad experience of shopping at Best Buy.
> >
> > Check it out ...
> >
> http://www.bestbuy.com/olspage.jsp?type=page&contentId=1043363607042&id=cat1
>
> >
> >
> >




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Jun 03, 2008 | GPS

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