Black marks on the entire page - Canon imageRUNNER 2200

Can you see the entire page when you issue the PRINT command. Are you using Windows. If you are trying to print a picture from a website, you firstly need to take a snapshot of the entire page by holding down the left ALT key and pressing the key marked PrintScreen (usually located below F10,11,12) on your keyboard. Then use an Image editor to cut out the picture and then PRINT it.

Does the black mark only appear when you copy through the doc feeder? if so there is a slit of glass alongside the main glass, clean thisa thoughly with glass cleaner and retest. if the black mark is still there contact me.

Are the black marks down both sides of the page and if so what shape are they? Are they a sharp edge black mark or faint feathered mark?
You say the black marks are around the edges of the page, does that mean all 4 edges?
Also is it when you print from your computer or when you copy using the document feeder?
There are 3 possible causes but I need to know the answers to my questions.

Lift the scanner cover and you will see a see-through piece of glass or plastic on the left hand side, this is the section it uses to scan from the Automatic document feeder. Make sure this is clear and free from marks or it will affect the result of multiple document scanning or faxing.
Hope this helps, if so please rate my response. Thank you for supporting the FixYa Community
Regards GM

Locate and check the printer drum. You should be able to see the mark that is causing the line on your page. It could be s scratch or a ring of toner that the wiper is not picking up because a nick or something under it. Try cleaning the drum with a very soft dry cloth and inspect it again. If the mark is still there the drum will have to be replaced. Do Not Try To Clean The Drum With Any Type Of Solvent!

Is it when u send or recieve faxes!If on sending(open the part where u put in the faxes to sent!U will see a big black roller and under that a small black one,undeer that a long strip of glass,make sure that there's no marks of any kind on the glass!If recieving it might be on the fax that is sending the fax!Good Luck!

if the black marks are in teh same place every time and you are putting teh page on the exsposure glass give the galss a clean as there could be some ink or dirt on it .. if the marks are moving across the page it could be down to the drum being marked or if he marks are spaced a bit wider it could be the fuser has a mark on it check these as well.. if the mark is a line look at where the paper goes through the document feeder check the thin **** glass it passes over to make sure there isnt any tipex or ink left on it.. all the glass can be cleaned with regular glass cleaner and a soft cloth

Please make sure you are positioning the page to be copied on the scanner bed correctly. There is usually one corner of the scanner where you should place the page.

Most scanners mark the "home" corner with either some obvious tic marks or even painted arrows.

When coping I have a black line down the left side of the page. This only happens when I'm copying NOT when I'm printing off a document from Word or the Internet on my computer. How can I get rid of this black line?

1. clean the cartridge properly.
2. take the waste toner from waste section
3. change drum
4. change chip
5. do it this i think your probalem is solved

new problem

• changed black cartridge but print color mixed print out

what i do? send the details to my email