Question about Arris SURFboard SB5101 Cable Modem

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Can't acces internet by using Motorola SB5101

I have the modem Motorola SB5101. The only thing that i can do with that is to connect my computer by cable. I can't access internet via wireless by using SB5101.
Can anyone help me?

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  • cherieann
    cherieann May 11, 2010

    Do you have a router, if so what kind?

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  • Master
  • 1,188 Answers

You need to input IP and DNS information in windows. I can only help you where to input but you need to contact your ISP for IP address.

Posted on Jul 29, 2009

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1 Answer

Do i need to have inthernet connection to my cable operator


Yes. you do need an internet line for the modem to work. without the internet line there's no way you can use the Motorola modem. Thanks

Jan 19, 2011 | Arris SURFboard SB5101 Cable Modem

1 Answer

Can i connect my home phone to sb5101?tks jag2007@yahoo.com


No,it is is only made for Cable Internet only.
There is an Ethernet connector and USb connector only.

Your phone will work with an Internet Phone service,with there own device.

There is no connection for a Phone on this modem.

Nov 27, 2010 | Arris SURFboard SB5101 Cable Modem

1 Answer

SB5101 Cable Modem ,Online light flashing,but no internet..komkast


either:
1. call comcast to have them activate your modem
or
2. power cycle your modem to make it recognize your router or computer

Oct 31, 2010 | Arris SURFboard® SB5101 Cable Modem

1 Answer

I cant get my motorola sb5101 surf board cable modem to connect to a belkin g wireless router. the light on the belkin flashes orange when i try to connect it to the modem but no internet connection


I have a similar problem. The common denominator seems to be the SB5101. I have a brand new Belkin Surf 300N, same issue. The modem will not give DHCP to the router. I can connect fine via ethernet to the modem directly.
This modem seems to be a dinosaur.

May 21, 2010 | Arris SURFboard SB5101 Cable Modem

2 Answers

My Motorola Sb5101 modem will not let me access the internet, the send light constantly flashes and i can't attain any internet connection.


If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....

Nov 06, 2009 | Arris SURFboard SB5101 Cable Modem

2 Answers

I have a Motorola SURFboard SB5101 Cable Modem a Netgear mr814v2 wireless router, I obtain the ip address on router status but for some reason my internet communication losed. I verified the configuration...


Hi, follow the steps below to configure MR814 with your motorola surfboard:

CONNECTIONS:

1. Connect a Ethernet cable from the modem to the WAN port of the router (isolated port).
2. Connect the computer to the router using any one of the 4 available ports. Please make sure that there is no direct connection between the modem and the computer (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making the connections.
4. Power on the modem and wait for the lights, then power on the router.
RECONFIGURE:
1. Open the browser (Internet Explorer, Mozilla Firefox or Safari).
2. Access the router, usually with http://192.168.0.1
3. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
4. Click on 'Basic settings' from the left menu and select 'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem and the router. Power on the modem and wait for the lights, then power on the router.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion with the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

Jul 29, 2009 | Arris SURFboard SB5101 Cable Modem

1 Answer

Problem connecting acer aspire 4736, motorola surfboard sb5101


2ways:

go to the msi website and use the live update

or you can get drivers from here

Jul 24, 2009 | Arris SURFboard SB5120 Modem

1 Answer

Trying to connect two computers through a sb5101 modem


you cant connect usb and ethernet on that modem at the same time you have to use a router

Mar 15, 2009 | Arris SURFboard® SB5101 Cable Modem

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